Sharon Majuma

My name is Sharon Majuma. I am a hardworking adaptable person who enjoys learning new things and working with people. My background combines a Diploma in Culinary Arts and proficiency in Microsoft applications through the International Certification of Digital Literacy, along with hands on experience in customer service and operations management.

I am skilled in handling responsibilities well, communicating with clients and working under pressure. I am passionate about growth, teamwork and giving my best in every opportunity I get.

Managed family business at Meet&Eat Diner (2022-08 – 2026-01)

• Managing daily operations, including decision-making, hiring, and employee supervision to ensure smooth business functioning.
• Preparing custom cakes for events and birthdays, serving over 1000 clients annually and maintaining consistent quality.
• Managing inventory, labor, and production processes, reducing waste by 20% and increasing profitability.
• Handling customer orders attentively, achieving a 30% increase in repeat business.
• Overseeing all aspects of the business to expand service delivery and reach a growing customer base.

Pastry Chef at Country Bistro Restaurant (2020-09 – 2021-12)

• Worked as part of a team of five chefs, preparing pastries for over 150 customers weekly.
• Prepared a variety of dishes, particularly pastries, maintaining consistent quality for daily service.
• Maintained cleanliness and hygiene in all kitchen areas, ensuring 100% compliance with health standards.
• Monitored kitchen stock levels, reducing shortages by 15% and improving inventory turnover.
• Assisted colleagues in food preparation, improving kitchen workflow efficiency.

Trainee / Kitchen Assistant at Sarova Whitesands Beach Resort & Spa (2019-04 – 2019-07)

• Assisted in seating guests and managing reservations, handling up to 120 guests per day efficiently.
• Supported food preparation across all kitchen sections, contributing to timely service for large banquets.
• Ensured dishes and work areas were consistently clean, reducing complaints by 25%.
• Followed up on kitchen stock levels, preventing shortages during peak periods.
• Responded to guest inquiries promptly, improving overall customer satisfaction.

Trainee at The Boma Hotel (2018-12 – 2018-12)

• Assisted in preparing meals for buffet and a la carte services, serving up to 100 guests daily.
• Gained hands-on experience in various cooking techniques, increasing efficiency in multiple kitchen sections.
• Maintained cleanliness and organization in kitchen areas, supporting smooth operations.
• Observed stock management practices, reducing food wastage by 10%.
• Collaborated with chefs and trainees, contributing to efficient kitchen workflow.

Diploma in Culinary Arts – Boma International Hospitality College (2018-09 – 2020-11)

International Certification in Digital Literacy (proficiency in Microsoft applications) – Kenya College of Accountancy (KCA) (2018-04 – 2018-07)

Kenya Certificate of Secondary Education – St.

Bakhita Kiburia

Girls' High School (2014-02 – 2017-11)