Stephanie Ada

Detail-oriented and tech-savvy administrative professional with over 6 years of experience supporting executives, managing operations, and streamlining communication in fast-paced environments. Adept at calendar management, travel coordination, data entry, and executive support, with a proven ability to improve workflow efficiency and stakeholder satisfaction. Skilled in CRM, Salesforce, G-Suite, and project tools like Asana and Power BI.

Known for handling sensitive information with discretion, anticipating needs, and driving cross-functional collaboration. Passionate about delivering seamless support and maintaining high standards of professionalism in both in-office and remote-first settings.

Senior Personal Assistant at PEISCO (2023-10 – 2025-02)

• Managed complex calendars and coordinated over 150 meetings and appointments monthly for senior executives, ensuring 100% schedule accuracy and reducing missed engagements by 30%.
• Handled high volumes of emails and calls, prioritizing and responding to critical communications within 24 hours to maintain seamless executive workflows and client satisfaction.
• Arranged domestic and international travel, including flights, accommodations, and itineraries, streamlining travel logistics and saving executives up to 15% in travel-related costs.
• Created and maintained organized digital filing systems, databases, and spreadsheets, increasing information retrieval efficiency by 40% and improving team collaboration.
• Drafted professional correspondence, reports, and meeting minutes, supporting executive-level decision-making and ensuring consistent follow-through on action items.

Office Administrator at EXP Solutions Limited (2021-12 – 2023-09)

• Oversaw daily office operations, coordinated supply procurement, and maintained functional infrastructure improving task efficiency by 25% and minimizing downtime.
• Organized and maintained digital and physical filing systems, ensuring 100% compliance with record-keeping protocols and reducing document retrieval time by 40%.
• Managed calendars, prioritized executive schedules, and facilitated seamless communication across departments and external partners, enhancing coordination and meeting deadlines with 98% accuracy.
• Drafted business correspondence, reports, and memos; handled travel logistics and expense reports, enabling senior leaders to focus on strategic priorities.
• Utilized tools like Microsoft Office Suite and office management software to streamline workflows, resolve technical issues, and support a collaborative team environment across departments.

Data Clerk at EXP Solutions Limited (2019-10 – 2021-11)

• Entered and updated large volumes of data with 98% accuracy across digital platforms, ensuring timely reporting and real-time access for key stakeholders.
• Reviewed, validated, and corrected data discrepancies, enhancing database reliability and reducing reporting errors by 30%.
• Organized digital files and records into searchable formats, improving data retrieval time by 40% and supporting faster decision-making.
• Maintained detailed logs of data entry and editing activities, ensuring traceability and compliance with audit and internal quality standards.
• Handled sensitive information with strict confidentiality, adhering to data protection protocols and contributing to a 100% secure information management record.

Receptionist at Dreamkona Limited (2017-02 – 2019-06)

• Scheduled and managed appointments, meetings, and travel coordination for staff and clients, improving calendar efficiency and reducing scheduling conflicts by 40%.
• Responded to 50+ daily inquiries via phone, email, and in person, providing timely information, routing requests appropriately, and maintaining a 95% satisfaction rate.
• Performed a variety of administrative tasks including data entry, document preparation, and report generation, enhancing team productivity and file accuracy.
• Supported internal departments by coordinating logistics, managing office communications, and assisting with cross-functional tasks, improving response time and workflow by 30%.
• Maintained a secure and professional environment by adhering to front desk protocols, tracking visitors, and overseeing access control procedures.

Diploma in Computer Science – St Paul's University