ICT HelpDesk Specialist| End User Support Engineer
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I’m an ICT professional with over 3 years experience in ICT industry where I thrive in executing the following roles; Systems Administration: Linux & Windows Servers, Routers, User & Applications, including
Email & Web Servers, Voice Services, Data Backup. Installation, Maintenance Management o customer’s data links – Cabled and Wireless.
Center and Core Network.
Service and Maintenance, Computer Hardware Service and Maintainance.Server Management.
With my experience in skillfully performing a full range of ICT operations, combined with my interpersonal, and organizational skills.
Presently, I worked as the Technical Support Engineer where I thrive in executing the following roles; Systems Administration: Linux & Windows Servers, Routers, User & Applications, including
Email & Web Servers, Voice Services, Data Backup. Installation, Maintenance Management ofcustomer’s data links – Cabled and Wireless. Maintenance Network Operations Center and Core
Network. Website Service and Maintenance, Computer Hardware Service and Maintainance.Server Management.
Bachelor Of Science Degree in Computer Information Systems - Kenya Methodist University
Advanced Diploma in Telecommunications Systems Engineering - MMU