Susan Kabochi

A results-oriented Public Relations and Communications professional with expertise in strategic communication, digital marketing, social media management, public participation and client engagement. Capable of creating compelling content, managing brand communication and supporting reputation-building initiatives in both corporate and community settings. Experienced in administrative communication, media support and audience engagement from roles in government.

Passionate about assisting brands and organizations in communicating clearly, developing meaningful relationships and strengthening their public image through creative and impactful communication strategies.

Customer Service Intern - Acorn Holdings

(2025-07 - 2025-11)

• Supported digital communication and managed inquiries across platforms.
• Produced customer-focused content supporting engagement and conversions.
• Generated weekly communication insights reports.

Public Relations Attachment - Nairobi City County Government - Nairobi

(2025-01 - 2025-03)

• Drafted & edited 10+ official communication materials weekly.
• Supported civic education by simplifying public information.
• Strengthened interdepartmental communication engagement.

Community Representative - Qwetu Student Residences

(2023-06 - 2024-01)

• Managed social content, increasing engagement by 30%.
• Created graphics & videos for digital platforms.
• Led campaigns achieving 95% resident satisfaction.

Communications Intern - Women's Enterprise Fund

(2022-02 - 2022-05)

• Created and edited marketing content, boosting engagement by 15%.
• Supported communication and outreach strategies.

Bachelor - Communication and Public Relations - Daystar University, Nairobi Campus (2025-01)

Diploma - Communication - Daystar University (2022-01)