Tabitha Gakuru

Dedicated and efficient Administrative Professional with 4 years of hands-on experience in office management, administrative support and task coordination. Skilled in organizing workflows, ensuring timely project delivery and maintaining high standards of accuracy and efficiency. Adept at fostering clear communication with teams and stakeholders, with a proven track record of managing multiple responsibilities in fast-paced environments.

Possesses a strong ability to actively listen and adapt to evolving priorities and an Information Technology Specialist, bringing a unique blend of skills and perspectives to address complex and changing administrative challenges.

Secretary at Mutira Girls’ High School (2022-02 – Present)

• Efficiently managed incoming calls, addressing inquiries and taking detailed messages from parents, teachers, students, and stakeholders, ensuring seamless communication and prompt follow-ups.
• Coordinated and maintained schedules, appointments, and events for staff and students, streamlining operations and ensuring timely execution of school activities, including parent-teacher conferences and extracurricular events.
• Maintained meticulous records, including accurate student attendance, academic data, and administrative information, ensuring compliance with school policies and facilitating quick access for reporting purposes.
• Prepared and distributed comprehensive reports, such as attendance summaries, student performance analyses, and budget overviews, delivering actionable insights to school leadership with precision and timeliness.
• Handled all correspondence with professionalism, drafting and distributing letters, emails, minutes and memos to parents, staff, and external stakeholders, ensuring clear and consistent communication.
• Organized and maintained an efficient filing system for student records, teacher resources, and departmental documents, improving accessibility and retrieval speed for school staff and administration.
• Provided robust clerical support to teachers by assisting with grading, preparing instructional materials, and organizing school events, while also coordinating and managing meetings for teachers, staff, and board committees to ensure smooth collaboration and productivity.

Secretary at Kerugoya Municipality Mixed Boarding School (2020-10 – 2020-12)

• Organized and maintained an efficient filing system for student records, teacher resources, and departmental documents, improving accessibility and retrieval speed for school staff and administration.
• Handled all correspondence with professionalism, drafting and distributing letters, emails, minutes and memos to parents, staff, and external stakeholders, ensuring clear and consistent communication.
• Coordinated and maintained schedules, appointments, and events for staff and students, streamlining operations and ensuring timely execution of school activities, including parent-teacher conferences and extracurricular events.

Secretarial Internship at Nufaika Sacco (2019-08 – 2019-11)

• Efficiently managed incoming calls, addressing inquiries and taking detailed messages from SACCO members, staff, and external stakeholders, ensuring prompt and accurate communication within the cooperative.
• Coordinated schedules, appointments, and events for SACCO staff and management, such as loan committee meetings and member workshops, ensuring smooth operations and timely execution of activities.
• Maintained accurate records of member data, including savings contributions, loan applications, and transaction logs, ensuring compliance with SACCO policies and facilitating efficient retrieval for audits and reporting.
• Prepared and distributed reports, such as member account summaries, loan disbursement updates, and financial performance overviews, delivering clear and timely information to SACCO management for decision-making.
• Handled correspondence by drafting and distributing emails, memos, and letters to members and staff, such as loan approval notifications or reminders for SACCO meetings, ensuring consistent and professional communication.
• Organized and maintained filing systems for member records, financial documents, and administrative files, improving accessibility and retrieval speed for SACCO staff and auditors.
• Provided clerical support to SACCO staff by assisting with tasks such as preparing loan documentation, organizing member training materials, and coordinating meetings, ensuring seamless administrative operations.
• Supported financial record-keeping by assisting in the receipt, recording, and filing of member payments and contributions, ensuring accuracy and confidentiality in line with SACCO procedures.
• Assisted in member-facing activities by welcoming members, responding to inquiries about SACCO services, and providing information on savings products and loan options, ensuring a professional and friendly first impression.

Cashier at Magunas Supermarket (2020-01 – 2020-09)

IT Support & Secretary at A.C.K St. Johns Church (2016-12 – 2017-05)

Diploma in Information Technology Level 3 – Oshwal College (2021-01 – 2021-12)

Diploma in Secretarial Studies – Jeremiah Nyagah National Polytechnic (2018 – 2019)

Kenya Certificate of Secondary Education (KCSE) – Kiaragana Girls’ High School (2012 – 2015)

Kenya Certificate of Primary Education (KCPE) – Kiburu Primary School (2003 – 2011)