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Taby Gitau

Taby Gitau

CUSTOMER CARE ASSISTANT

Talent
Nairobi, Nairobi AreaMember since February 17, 2024
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About

Professional Hospital Customer care assistant

Experience

  • Gather customer feedback of hospital services and products through questionnaire collection and in-patient ward visits.
  • Formulate data collection tools such as questionnaires and survey tools to assess external and internal customer satisfaction.
  • Compile daily reports from collected patient satisfaction questionnaires.
  • Visit in-patients in the ward to address their concerns and gather feedback directly.

Education

HEALTH RECORDS AND INFORMATION TECHNOLOGY OFFICER

Reviews