Thomas Mbugua

Highly experienced and dedicated Protection Services and Risk Management professional with a proven track record of safeguarding individuals, assets, and operations in challenging environments. Over a decade of hands-on expertise in security planning, coordination, and crisis management. Adept at implementing strategic security measures, conducting threat assessments, and developing robust security protocols to mitigate risks effectively.

Strong leadership skills with a commitment to ensuring the safety and security of clients, personnel, and assets. Trusted by high-profile individuals and organizations for executing precise and comprehensive close protection services. Seeking to bring my wealth of experience and expertise to a forward-thinking organization committed to security excellence and risk mitigation.

HEAD OFFICE LIAISON OFFICER at Africa Oil (2013-10 – 2023-08)

• Directed and supervised maintenance operations at the head office and expatriate residences, ensuring a secure environment through proactive maintenance coordination.
• Led the planning and execution of close protection operations for the high-profile investor visits spanning over seven years, demonstrating strategic oversight, team coordination and effective risk mitigation.
• Managed the procurement and vetting of service providers maintaining high standards of reliability and compliance to support secure operations and executive-level requirements.
• Supported executive mobility and compliance processes by assisting with expatriate work permit and visa applications, ensuring regulatory adherence.
• Oversaw VIP travel logistics, including coordination of secure arrivals and departures for executives maintaining discretion and safety protocols.
• Spearheaded transport and security planning during sensitive project phases ensuring the protection of personnel and assets in challenging environments.
• Provided weekly operational reports highlighting key activities and track maintenance progress.
• Pursued studies in Security Management and assumed various security roles, including monitoring, documenting, and reporting security incidents.

STAFF DRIVER/ BANK AGENT TO CENTRAL BANK at Bob Morgan services (Citibank) (2009 – 2013)

• Safely and efficiently transporting bank personnel to various locations, ensuring punctuality and security throughout the trips.
• Managing and maintaining the bank's official vehicles, including regular inspections, cleaning, and minor repairs to ensure they were in optimal working condition.
• Providing exceptional customer service and support to clients during their banking transactions, addressing inquiries, and resolving issues promptly and professionally.
• Handling and delivering important documents and confidential materials between the bank and its clients with the utmost discretion and care.
• Collaborating with bank staff and management to maintain a secure and organized working environment.
• Staying updated on traffic regulations and safety measures to ensure the safety of bank personnel and assets during transportation.
• Participating in training programs and workshops to enhance my knowledge and skills in both driving and banking operations.
• Maintaining a professional and courteous demeanor at all times, ensuring a positive and trustworthy representation of the bank to clients and the public.
• Ensuring the maintenance and organization of the continuity of business archive godown, guaranteeing accessibility to crucial documents and records in compliance with regulatory requirements and internal policies.

DRIVER (Cash Transit) at G4S Cash Services (2007 – 2008)

• Safely transporting cash and valuable items between locations while adhering to all security protocols.
• Conducting pre-trip and post-trip vehicle inspections to ensure the safe and reliable operation of the vehicle.
• Maintaining accurate records of all cash and valuables handled during each trip.
• Collaborating with team members to ensure efficient and secure cash handling procedures.
• Responding calmly and effectively to potential security threats or emergencies during transit.
• Following all local and national traffic laws and regulations to maintain a safe driving record.
• Communicating with dispatch and other relevant personnel to coordinate routes and schedules.
• Ensuring the security and integrity of cash and valuables during loading and unloading processes.
• Handling customer interactions with professionalism and courtesy, providing a positive representation of the company.
• Continuously staying updated on security procedures and industry best practices to enhance the safety of cash transit operations.

Bachelor of science in Criminology and Security Management – Dedan Kimathi University of Science and Technology (2021 – 2023)

Diploma in Security Management – Kenya Institute of Security and Criminal Justice (2020 – 2020)

Kenya Certificate of Secondary Education (KCSE) – Ruiru High School (1991 – 1991)