Jiyoung Lee

Customer service oriented Proactive Coordinator within the scope of responsibility

• Proactive Customer service representative who keeps focusing how to work efficiently to meet the accurate timeline for the customer expectation.
• Contributor to support improving sales performance based on the consistently managing histories and organizing data.
• Detail-oriented, Posses strong analytical and problem-solving skills professional with extensive experience based on the accounting background and knowledge.
• Highly trustworthy, sense of responsibility and ethical.

Customer Service support

• Contributed to the success in the Korea market since 2012. The sales performance keeps increasing around 460% higher and reached the best records in 2022 since Korea branch established.
• Reported monthly planning, forecast, order intake, sales performance, and book to bill ratio.
• Calculated the end user price per the company rule and manage the price list. 
• Managed the inventory correctly and arranged all deliveries in time.
• Operated overall sales related actions daily, monthly, and yearly. 

• Arrange the customs clearance every import, in case of the parts from USA should be required Certificate of Origin to get the tariff refund since the company commodity code changed 2020.
• Investigated the process of direct shipment from 3rd party in overseas for getting less tariff.

• Sense of responsibility is required for every closing accurately & timely manner.
• Coordinated the sales & accounting tasks especially sales are priority. 
• Ensured overall accounting & tax reports in branch. 

BA in Accounting in Dankook University