Jungwoon (Jake) Son

A sales manager with more than 18 years' experience aligned with the corporate vision, tenacity to successfully penetrate new markets, capture market share, and accelerate revenue growth. Full of knowledge and confidence in the product of CNC machine tools, its global market and operation.

Experience managing full project life cycle from requirements gathering to final implementation, user training and change management. Ability to work effectively with individuals at all levels and in all functional areas, and the ability to transfer the knowhow of sales and account management to others. Eager and willing to take on challenges, learn new skills, and complete any extracurricular activities for career growth.

Customer oriented attitude and approach to provide exceptional customer satisfaction.

HR Consultant at HR Consulting Group (2019-12 – Present)

Prospect for new job openings and find qualified candidates to fill them

• Analyze Industry trend and job market
• Develop new clients and maintain current customers
• Review new job openings available
• Search for qualified candidates, interview them and make recommendations
• Get hiring process moving forward: document screening, job interviews, reference check and salary negotiation
• Career consulting for job seekers
• Maintain DB for job applicants and customers up-to-date

Sales Head at DKTEC Engineering (2019-01 – 2019-10)

Controlled and oversaw sales and after-sales service operations and people

• Developed and executed the company's business strategies in order to attain the goals
• Prepared and implemented comprehensive business plans to facilitate achievement
• Created and reported on business plans, monitoring its efficacy and progress
• Communicated and maintained trust relationships with clients and business partners
• Analyzed problematic situations and occurrences and provided solutions
• Established company policies, legal guidelines and processes
• Directed and supervised the activities of staff

Demand Manager at Doosan Machine Tools America (2016-01 – 2017-06)

Make the company to correctly predict customer demand and provide its supply chain with the appropriate production plan to meet that customer demand, without losing any opportunity

• Responsible for driving the Sales, Inventory and Operations Planning process which provide executive leadership with visibility of business performance and advance insight into critical business issues.
• Responsible for identifying sales trends based on seasons, promotions, historical sales trends and market intelligence to ensure business changes.
• Create and maintain forecast models, incorporating business intelligence and forecast information gathered from sales, marketing, finance, distributors, customers, business partners, and other sources
• Develop and implement effective demand and inventory planning and sales forecasting strategy based on historical sales, item modeling, channel fill requirements, replenishment rates, and seasonality per product and channel.
• Initiate programs or policies that maximize inventory turns and identify slow moving items in the inventory life cycle.
• Drive cross-functional collaboration with internal teams, distributors and the factory in Korea to influence the demand on the supply chain and prioritize demand for order fulfillment based on business objectives and customer segmentation
• Conduct and lead the cross-functional Sales, Inventory and Operations (SIOP) Meetings where CEO, CFO, Sales & Marketing Director, Strategy & Planning Director, Inside Sales & Operations Director, Sales Planning & Management GM attend to achieve a consensus on balancing the planned supply against demand forecasted over the next 5-month period.

General Manager – Sales Support at Doosan Infracore America (2014-03 – 2015-12)

Enthusiastically motivated and drove the sales force towards the best performance under pressure, supporting them fully

• Managed day-to-day sales performance records and conducted current and future forecasting analysis
• Developed the aggregate demand plan and supporting assumptions on a weekly/monthly basis for sales and operations planning
• Identified and developed market opportunities by product line, market segment and geographical area
• Ensured effective, accurate and timely information & communication with Doosan HQ in Korea
• Developed and implemented strategies to Doosan dealerships to improve the dealer capabilities to increase sales performance, profitability, market share, and customer satisfaction
• Developed sales promotions and incentive plans to motivate distributors and salesmen
• Developed operational policies that reflect company priorities and that improve efficiency
• Developed staff

General Manager - Parts at Doosan Infracore America (2012-10 – 2014-02)

Played a leading role in taking over parts business from the 3rd party, and implemented new processes and systems with staff newly filled in and successfully managed its operation as one of profit centers of the company

• Planned, managed and monitored activities of general parts operation concerned with parts planning and control, procurement, inventory management, order processing and RMA
• Organized resources to meet targets of Fill Rate and Inventory DSO
• Liaised with functional and operational area managers to ensure supply activities are integrated with other areas of the business
• Led and directed staff to ensure resources are used effectively

Regional Sales Manager at Doosan Infracore (1998-08 – 2012-09)

Successfully served as a sales manager for the market of Southeast Asia, Middle East, Central Europe, Oceania, South Africa, China and India. Joined 2 TFTs during the period.

• Understood who our customers are, how our customers use our product and our customer's decision making process
• Built a new strategy and made a business plan for a stretched goal
• Identified new growth opportunities in the market
• Sought effective way of daily processes from inquiry to after-sales support and utilized
• Dealt with various customer complaints along with internal organizations
• Achieved retention of major customers and entered a new market with developed promising partners
• Set appropriate pricing to maintain or improve sales and profit
• Developed a proposition for a new product idea
• Played a major role in developing Customer Relationship Management (CRM) for overseas customers
• Trained new faces in product knowledge and shared sales experience with them

Process Innovator at Doosan Infracore (2009-11 – 2012-05)

Worked as a Process Innovator (PI) of Sales & Distribution (SD) module of Enterprise Resource Planning (ERP) in establishing global standard system for the company, from HQ to its overseas entities such as Doosan Infracore Yantai (DIY), Doosan Infracore America (DIA) and Doosan Infracore Germany (DIG), to become 'ISB Global Top 5'

• Went through in planning & scheduling, As-Is investigation, fit & gap analysis, To-Be process design & confirm, unit & integration test, master data cleansing, user manual development, user training, data migration, and on-site support after go-live
• Coordinated change management
• Updated Global Template for the part of machine tools sales

TFT member at Doosan Infracore (2007-02 – 2007-02)

Played major role in implementing standards, process and system to manage strategic material for the company

• Developed internal regulation and rule for strategic material management
• Assisted to develop internal system that is to be incorporated into the order processing system

Sales Engineer at Doosan Infracore (1994-02 – 1998-07)

Developed and introduced Automated Storage & Retrieval System (AS/RS) to domestic customers in turn-key base and successfully tested and installed it at Ansan Parts plant, Daewoo Motors Changwon and Kunsan plant

• Prepared technical and commercial proposals and presented to customers for orders
• Evaluated vendors and negotiated favorable terms and conditions for purchases
• Managed time and resources to make projects completed in time
• Received President's award for the excellent completion of Ansan AS/RS in May 1995

Research Engineer at Doosan Infracore (1989-01 – 1994-01)

Worked as a research engineer for automation and power electronics fields in Central Research & Development Center

• Assisted in design and development of various industrial automation system such as AS/RS and Rail Guided Vehicle (RGV)
• Participated in the bid for the drive system for Seoul Subway Line 5 with the self-developed VVVF inverter

Bachelor's Degree in Electronics Engineering – Ajou University (1989-02)