Elie Choucair

Seeking a Full Time Position that will entirely utilize proven sales and relationship building skills to develop new business, acquire new clients and retain current ones. With much confidence, I can fit into this position and excel in it. Possesses flexibility in working for organization where there is sufficient morale support and make good use of my personal experience and expertise.

Main fields of interests are Customer Services, Public Relations, and Clients Assistance. Highly reputed & dedicated with a great sense of teamwork, recommendable work ethics, and commitment.

Tour Manager at Karine Travel (2025-01 – Present)

Responsible for managing tours, dealing with customers and offshore travel agencies, planning and executing tours with emphasis on logistics and budgeting.

• Dealing with customers
• Dealing with offshore travel agencies for new deals and new packages
• Planning, executing, and overseeing tours, emphasizing skills in logistics & budgeting
• Oversee logistics and scheduling for on-site vendors, ensuring smooth operations for all tours
• Organize travel and accommodation for tour specialists, optimizing arrangements for efficiency
• Develop and maintain relationships with hotel properties to maximize business opportunities
• Manage marketing initiatives within budget, including branding, product launches, and event coordination
• Negotiate and finalize contracts with hotels and transportation providers to secure favorable terms
• Ensure compliance with payment policies and procedures for customer transactions
• Generate regular reports on financial performance and customer payments to maintain accurate records
• Coordinate transportation logistics for all tours, including airport pickups and drop-offs
• Developed and maintained strong relationships with vendors to secure best rates and services

Tour Supervisor at Mirage Travel & Tour (2011-01 – 2022-01)

Supervised tours, managed customer relationships, coordinated with hotels and travel agencies, and performed tour leader and meet & assist duties.

• Dealing with customers
• Dealing with offshore travel agencies for new deals and new packages
• Preparing quotations and offers for new clients
• Updating existing clients for the new packages of the agency – In & Out of K.S.A
• Assisting the tourists of the clients in their tours
• Coordinating with hotels for booking
• Organizing the Clients' filing system
• Ticketing (Amadeus)
• Tour Leader
• Meet & Assist (individual & Groups)
• Describe tour points of interest to group members, and respond to questions
• Provide directions and other pertinent information to visitors
• Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries
• Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices
• Conduct educational activities for school children
• Select travel routes and sites to be visited based on knowledge of specific area
• Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites
• Greet and register visitors, and issue any required identification badges or safety devices
• Train other guides and volunteers
• Perform clerical duties such as filing, typing, operating switchboards, and routing mail and messages
• Provide information about wildlife varieties and habitats

Sales Supervisor at Stop in Italy (2009-10 – 2010-10)

Supervised sales operations, managed customer relationships, coordinated hotel bookings, and supervised sales representatives.

• Dealing with customers
• Dealing with offshore travel agencies for new deals and new packages
• Preparing quotations and offers for new clients
• Updating existing clients for the new packages of the agency – In & Out of Italy
• Coordinating with local & offshore hotels for booking
• Organizing the Clients' filing system
• Dealing with companies for monthly/annual contracts
• Supervise Sales Representatives
• Assist Sales Manager by completing all assigned duties

Assistant Sales Manager at Al Mana (Peugeot) (2007-01 – 2009-12)

Managed marketing and sales operations, prepared quotations, achieved sales targets, and controlled costs and staffing.

• Marketing & Sales of our owned cars
• Preparing offers & quotations for rent & purchase
• Communication with Customers
• Assist in achieving weekly sales and wages targets
• Ensure the Daily Sales
• Drive profitability through increasing sales & controlling costs whilst maintaining company operating standards
• Assist the Manager in ensuring Management Account deadlines are met, ensuring any queries are raised within 1 week and all supplier invoices checked
• Ensure all staff are service and sales trained and delivering the 12 Steps of Service
• Control wages to budget using the Wages Flexing Document
• Contribute in implementing the Business / Marketing Plan to achieve/beat budget
• Control all stocks & cash
• Control all Controllable Costs ensuring

Tour Operator at Stop in Italy (2003-01 – 2006-12)

Managed tour operations, coordinated with hotels and travel agencies, led tours, and handled bookings and customer feedback.

• Dealing with customers
• Dealing with offshore travel agencies for new deals and new packages
• Preparing quotations and offers for new clients
• Updating existing clients for the new packages of the agency
• Assisting the tourists of the clients in their tours
• Group Assistant
• Coordinating with local & offshore hotels for booking
• Organizing the Clients' filing system
• Dealing with companies for monthly/annual contracts
• Tour Leader
• Ticketing
• Meet & Assist (individual & Groups)
• Liaising with coach operators, airlines, hoteliers and resort reps
• Agreeing service levels, contracts and costs
• Confirming customer names with airlines/hotels
• Collecting, evaluating and responding (as appropriate) to customer feedback
• Using market research information to guide decisions
• Providing pricing information
• Marketing holidays to clients via travel agents, websites, brochures and television advertising
• Handling bookings, invoicing and issuing of tickets

Bachelor Degree in Management of Tourism and managing touristic enterprises – University of Viterbo (2003 – 2003)