Arnea Filipovic
Customer Service Agent / Airport Assistant
Talent
MostaMember since October 29, 2026
Customer Service & Guest RelationsFront Desk & ReceptionManagementConflict & Stress ManagementCross-Cultural CommunicationMultitasking in Fast-Paced EnvironmentsAdministrative & Secretarial SupportProblem Solving & Adaptability
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Customer Service & Guest RelationsFront Desk & ReceptionManagementConflict & Stress ManagementCross-Cultural Communication
About
Welcomed passengers, managed check-in procedures, and provided flight information with a high level of efficiency. Handled customer inquiries, resolved complaints calmly under pressure, and ensured smooth operations at the terminal.
Experience
Customer Service Agent / Airport Assistant
- Welcomed passengers, managed check-in procedures, and provided flight information with a high level of efficiency.
- Handled customer inquiries, resolved complaints calmly under pressure, and ensured smooth operations at the terminal.
Spa Receptionist
- Managed guest bookings, coordinated schedules, and welcomed visitors upon arrival, providing a warm and professional first impression.
- Handled telephone communications, emails, and payments while maintaining the confidentiality of sensitive guest information.
Customer Service Host / Casino Receptionist
- Provided attentive customer service in a fast-paced environment, assisting guests and ensuring adherence to gaming regulations and security procedures.
- Maintained a calm and professional demeanor while managing high volumes of clients and resolving issues swiftly.
Education
High school - fashion designer
Skills
Customer Service Agent / Airport Assistant