Silvan Borg
Security Officer/Reception
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About
Guarding, patrolling, and monitoring client premises to prevent theft, unauthorised access, violence, and breaches of site regulations. Ensuring all security duties are carried out in accordance with company policies, procedures, manuals, and specific assignment instructions. Maintaining a professional and vigilant presence while monitoring premises and responding appropriately to security-related incidents.
Experience
Security Officer/Reception - Security Service Malta Ltd.
(2022-03)
- Guarding, patrolling, and monitoring client premises to prevent theft, unauthorised access, violence, and breaches of site regulations.
- Ensuring all security duties are carried out in accordance with company policies, procedures, manuals, and specific assignment instructions.
- Maintaining a professional and vigilant presence while monitoring premises and responding appropriately to security-related incidents.
- Reception and front-desk duties, including handling staff data, keeping in line with data protection policies
- Assisting with visitor management and maintained a professional first point of contact for clients, visitors, and staff.
- Ensuring that all work-related duties are performed in line with the company's SOP's
Shop Assistant - Convenience Shop, Gzira - Gzira
(2018 - 2021)
- Welcomed customers and provided friendly, professional service throughout their shopping experience.
- Building positive relationships with customers and responding effectively to their enquiries.
- Addressed customer concerns and escalated complaints to the relevant supervisor when required.
- Promoted additional products and upselling
- Counted and verified cash floats at the beginning and end of shifts.
- Processed customer transactions efficiently, including cash and card payments.
- Scanned items and verified quantities and prices to ensure accurate transactions.
- Issued receipts and prepared cash floats for the following shift.
- Maintained clean, organized, and professional checkout areas.
- Responsible for the deli counter.
- Stock-taking and checking deliveries.
Shop Assistant - Candybox, Sliema - Sliema
(2016 - 2017)
- Greeting customers and assisting them in their shopping experience
- Counted and verified cash floats at the beginning and end of shifts.
- Responsible for opening and closing of the shop
Head Zoo Keeper/Animal Trainer - Montekristo Estates, Luqa - Luqa
(2014 - 2015)
- Responsible for the daily care, welfare, and management of a diverse range of exotic and wild animals.
- Carried out daily feeding, grooming, and general care according to the specific needs of each species.
- Maintained and cleaned animal enclosures, ensuring high standards of hygiene, safety, and cleanliness.
- Monitored animals' health, behaviour, and wellbeing, identifying and reporting any concerns when necessary.
- Handled and trained animals using appropriate and safe techniques.
- Managed a wide variety of species, including big cats, primates, birds of prey, reptiles, and various mammals.
- Managed a small team of zookeepers
Sous Chef - Plevna Hotel, Sliema - Sliema
(2012 - 2013)
- Responsible for the preparation of breakfast, lunch and dinner according to highest hygiene standards
Chef de partie - Le Meridien, Sliema - Sliema
(2011 - 2011)
- Responsible for the preparation of breakfast according to highest hygiene standards
Demi Chef de partie - Runnymede Hotel on Thames Egham, United Kingdom - Egham, United Kingdom
(2009 - 2011)
- Assisted the Head Chef and Sous Chef with daily kitchen operations and food preparation.
- Prepared and maintained hot and cold buffets for breakfast, lunch, and dinner services.
- Prepared a variety of cold dishes, including seasonal salads, tapas, dressings, cheese boards, and charcuterie.
- Assisted with the hot buffet, including the preparation of meat and game dishes.
- Prepared and cooked a variety of fish and vegetarian dishes.
- Assisted with pasta, pizza, and bread preparation and production.
- Supported room service and banqueting operations, ensuring food was prepared and presented to a high standard.
- Maintained high standards of food quality, hygiene, cleanliness, and kitchen organisation throughout service.
Commis Chef - London Hilton, Heathrow, United Kingdom - Heathrow, United Kingdom
(2007 - 2009)
- Worked in the larder section, preparing and presenting a variety of cold dishes and salads.
- Prepared salads and cold dishes for functions and large-scale events.
- Managed buffet service with daily-changing menus, catering for up to 250 guests.
- Worked on the à la carte section, preparing dishes in a British and European style.
- Handled room service operations for a hotel with up to 300 rooms, ensuring timely and accurate food preparation.
- Worked effectively as part of a busy kitchen team, maintaining high standards while working under pressure.
- Worked night shifts, taking responsibility for the kitchen and ensuring smooth operations throughout the night.
- Prepared and served meals for late-night and overnight guests, maintaining consistent food quality and service standards.
- Assisted with pasta, pizza, and bread preparation and production.
- Supported room service and banqueting operations, ensuring food was prepared and presented to a high standard.
- Maintained high standards of food quality, hygiene, cleanliness, and kitchen organisation throughout service.
Education
City & Guilds Theory and Practical Diploma in Food Preparation and Cooking (Culinary Arts) - Culinary Arts (2007-07)
City & Guilds Diploma in Patisserie - Patisserie (2007-07)
City & Guilds Certificate in Food Preparation and Cooking (Level 1) - Food Preparation and Cooking (2006-07)
City & Guilds Certificate in Food and Beverage Service - Food and Beverage Service (2006-07)
Certificate in Food Preparation and Service Level 1 - Food Preparation and Service - Institute of Tourism Studies (2005 - 2006)
O-Levels - Italian & Home Economics (2005-07)
School Leaving Certificate - Antonio Bosio Secondary School, Gzira (2005-06)
