First Level Support - 19+ ofertas

A technology support company in Mexico City is seeking an IT Operations Helpdesk Support professional. In this role, you will provide technical assistance and troubleshoot IT issues for the internal team. Strong knowledge of various operating systems and cloud environments is required, along with ex

A technology solutions provider in Santiago de Querétaro is seeking an IT Operations Helpdesk Support professional. You will provide technical assistance, troubleshoot IT issues, and support our internal team to ensure efficient operations. The ideal candidate has 2+ years of IT support experience,

Una empresa global de tecnología en Jalisco busca un profesional para atención al cliente que sirva como primer punto de contacto para soporte técnico. Este rol implica proporcionar asistencia eficaz y resolver problemas comunes. Se valoran sólidos conocimientos técnicos, excelentes habilidades de c

A leading healthcare technology company based in Guadalajara is seeking a skilled engineer to focus on customer issue resolution and ensure timely repairs of equipment. The role requires a background in electronic or biomedical engineering, with a minimum of one year of experience. Ideal candidates

Una empresa de tecnología en Ciudad de México busca un Support IT motivado para brindar asistencia técnica de primer nivel. Responsabilidades incluyen resolver incidencias de hardware y software, colaborar en proyectos tecnológicos y capacitar a usuarios. Requiere título en Ingeniería en Sistemas y

Una empresa global de tecnología busca un Coordinador de Service Desk con inglés avanzado. El candidato ideal servirá como primer punto de contacto para soporte técnico, ayudará a los usuarios con problemas de hardware y software, y debe poseer conocimientos sólidos en atención al cliente y herramie

A leading technology firm based in Baja California Sur is looking for a Help Desk Technician I to provide first-level support. You will monitor incidents, perform troubleshooting, and collaborate with teams to enhance user experience. The ideal candidate should have experience supporting Windows env

Overview Language skills: Spanish, English Responsibilities Manage IT requests and incidents, including identifying, documenting, categorizing, prioritizing and providing initial support according to established procedures to ensure service quality Supporting end users through telephone and remote s

Overview Language skills: Spanish, English Responsibilities Manage IT requests and incidents, including identifying, documenting, categorizing, prioritizing and providing initial support according to established procedures to ensure service quality Supporting end users through telephone and remote s

Overview Language skills: Spanish, English Responsibilities Manage IT requests and incidents, including identifying, documenting, categorizing, prioritizing and providing initial support according to established procedures to ensure service quality Supporting end users through telephone and remote s

Overview Language skills: Portuguese, Spanish, English. Responsibilities Manage IT requests and incidents, including identifying, documenting, categorizing, prioritizing and providing initial support according to established procedures to ensure service quality Supporting end users through telephone

Overview Language skills: Portuguese, Spanish, English. Responsibilities Manage IT requests and incidents, including identifying, documenting, categorizing, prioritizing and providing initial support according to established procedures to ensure service quality Supporting end users through telephone

Overview Language skills: Portuguese, Spanish, English. Responsibilities Manage IT requests and incidents, including identifying, documenting, categorizing, prioritizing and providing initial support according to established procedures to ensure service quality Supporting end users through telephone

Una empresa tecnológica internacional con sede en San Pedro Garza García busca un especialista en soporte al cliente para ser el primer punto de contacto para consultas. El candidato ideal debe tener más de 2 años de experiencia en atención al cliente y habilidad para comunicarse en inglés. Este pue

Una empresa global de tecnología en Jalisco busca un profesional para atención al cliente que sirva como primer punto de contacto para soporte técnico. Este rol implica proporcionar asistencia eficaz y resolver problemas comunes. Se valoran sólidos conocimientos técnicos, excelentes habilidades de c

A leading healthcare technology company based in Guadalajara is seeking a skilled engineer to focus on customer issue resolution and ensure timely repairs of equipment. The role requires a background in electronic or biomedical engineering, with a minimum of one year of experience. Ideal candidates

A leading digital transformation partner is seeking a Service Desk Agent in Mexico, Jalisco, Región Centro. The role involves being the first point of contact for B2B users, troubleshooting issues, and ensuring adherence to service standards. Candidates should have 1-3 years of experience in a suppo

Intugo

Intugo is partnering with a foreign company specializing in information systems for the travel and transport industry. They provide advanced IT solutions for end consumers in the ferry and cruise industry. Their systems are continuously evolving to meet the operational demands of their global client

Uptalent.io

Description Client Calls Specialist — Phone-First Role with Admin & QuickBooks Support (Remote — US PST hours) Location: Remote (work from home, must overlap US Pacific Time) Type: Part-time (24 hrs/wk) with strong possibility to transition to Full-time (40 hrs/wk) Hours: 8:00 AM – 12:00 PM PST,