El objetivo del WFM Analyst es: generar e implementar modelos estadísticos medibles y funcionales que ayuden a la mejora y optimización de los indicadores operativos como al factor humano de Cyntra, elaborando la planificación que permita gestionar de manera más productiva la fuerza de trabajo, gara
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to h
Why Compucom? Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Ow
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to
A dynamic workforce management company in Mexico is seeking a Workforce Management (WFM) System Specialist. This role involves managing and optimizing time & attendance and workforce planning systems, ensuring compliance with labor laws, and facilitating integration with payroll and HR systems. The
A dynamic manufacturing company in Monterrey is seeking a Workforce Management (WFM) System Specialist to manage and optimize time and attendance as well as workforce planning systems. The candidate should have strong technical knowledge of WFM software and experience in manufacturing environments.
A dynamic manufacturing company in Monterrey is seeking a Workforce Management (WFM) System Specialist to manage and optimize time & attendance systems. This role requires technical knowledge of WFM software, strong analytical skills, and excellent communication abilities in both Spanish and English
A dynamic manufacturing company in Monterrey is seeking a Workforce Management (WFM) System Specialist to manage and optimize time & attendance systems. This role requires technical knowledge of WFM software, strong analytical skills, and excellent communication abilities in both Spanish and English
About the Company FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence. About the Role This opportunity is ideal for candidates with strong HRIS experi
Buscamos un Especialista de Forecasting con experiencia sólida en Workforce Management y metodologías avanzadas de planeación dentro del sector BPO. Este rol es clave: necesitamos a alguien con gran capacidad analítica y visión consultiva, capaz de gestionar la relación con el cliente y entregar pro
Workforce Management (WFM) System Specialist Join to apply for the Workforce Management (WFM) System Specialist role at IAC International Automotive India Pvt. Ltd. The IAC Group is a dynamic, high-energy environment, so we are naturally looking for an associate who is a relationship builder, an exc
Workforce Management (WFM) System Specialist Join to apply for the Workforce Management (WFM) System Specialist role at IAC International Automotive India Pvt. Ltd. The IAC Group is a dynamic, high-energy environment, so we are naturally looking for an associate who is a relationship builder, an exc
The IAC Group is a dynamic, high energy environment, so we are naturally looking for an associate who is a relationship builder, an excellent analytical thinker, intuitive to business needs, and someone who can communicate effectively in challenging situations by creating scenarios. in which everyon
Propósito Contribuye al éxito general del Departamento de WFM en México, realizando los análisis de pronósticos de llamadas, tendencias de volumen e información general de la operación, mediante la carga de la información necesaria para la composición de informes que permitan la correcta y oportuna
The IAC Group is a dynamic, high energy environment, so we are naturally looking for an associate who is a relationship builder, an excellent analytical thinker, intuitive to business needs, and someone who can communicate effectively in challenging situations by creating scenarios. in which everyon
The IAC Group is a dynamic, high energy environment, so we are naturally looking for an associate who is a relationship builder, an excellent analytical thinker, intuitive to business needs, and someone who can communicate effectively in challenging situations by creating scenarios. in which everyon
Una empresa en expansión del sector telemarketing busca un capacitador para su call center en Xico, Veracruz. El candidato ideal debe tener al menos 6 meses de experiencia en capacitación y estar dispuesto a trabajar de lunes a viernes. Ofrecemos un sueldo base de $9,000 libres de impuestos, prestac
A leading tech company located in Pachuca, Mexico, is looking for a skilled Workforce Management Specialist. This role involves creating and optimizing schedules, managing PTO requests, and monitoring agent adherence. The ideal candidate will have a degree and several years of experience in a contac
Buscamos un Especialista de Forecasting con experiencia sólida en Workforce Management y metodologías avanzadas de planeación dentro del sector BPO. Este rol es clave: necesitamos a alguien con gran capacidad analítica y visión consultiva, capaz de gestionar la relación con el cliente y entregar pro
Job Summary A WFM Specialist is responsible for proving a monthly forecast for inbound volumes, FTE recommendation and the recommended schedules based on the current arrival patters for the client that is assigned to. Having biweekly meetings with the management team to review the performance, funct