Allison Nicole

Sales and Marketing Specialist at Latin Marketing (2024-12 – Present)

Managed client accounts and digital marketing campaigns, supporting customer acquisition and online growth strategies.
Supported brand growth through social media advertising strategies.
Coordinated CRM follow-ups and customer engagement initiatives.
Assisted businesses in improving online presence and lead generation.

Account Representative / Inside Sales Associate at Accenture Canada (2024-03 – 2024-10)

Supported small and medium business advertisers managing campaigns through Meta Ads Manager within a global digital advertising program, providing strategic guidance to improve campaign performance and account outcomes.
Managed customer accounts and supported daily sales operations within a fast-paced digital environment.
Built and maintained strong client relationships through phone, email, and online communication channels.
Analyzed advertising performance metrics and recommended solutions aligned with client business goals.
Identified sales opportunities and supported account growth through proactive outreach and follow-ups.
Maintained accurate client records and tracked interactions using CRM systems.
Worked in a KPI-driven, high-volume environment while maintaining service quality and efficiency.

Assistant Manager / Customer Experience Lead at Pita Pit (2023-02 – 2023-08)

Supervised daily store operations while ensuring high standards of customer experience and service quality.
Led and supported team members during high-volume shifts, improving efficiency and workflow coordination.
Resolved customer concerns professionally, maintaining client satisfaction and retention.
Trained and onboarded new employees on service procedures, communication standards, and operational processes.
Supported sales performance by promoting products, upselling, and improving customer engagement.
Worked in a fast-paced environment requiring strong multitasking, problem-solving, and communication skills.

Sobre mí