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Ana Hernandez

Ana Hernandez

Customer Service Agent

Talento
GuadalajaraMiembro desde 24 de junio de 2026
Customer ServiceService AssistantAtención al ClienteServicio al Cliente
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Customer ServiceService AssistantAtención al ClienteServicio al Cliente

Sobre mí

Bilingual interpreter who is fluent in english and spanish and has experience with customer service. I have a strong knowledge for managing and providing interpretation services as well as an experience with coordinating logistics and providing support to customers.

Experiencia

SERVICE ASSISTANT at CACTOS (2023-01 – 2026-12)

  • Managed various areas of the restaurant, adquiring experience in roles like cooking, customer service (in english and spanish), administrating inventory and waitressing.

BILINGUAL INTERPRETER at DEDICATED PEOPLE (2021-01 – 2023-12)

  • Managed communication with various companies both via email and phone.
  • Provided consecutive interpretation services based in the United States of America.
  • Oversaw and managed message that needed to be sent to companies.
  • Ensured confientiality by implementing secure information protocols

ESTHETICIAN at YANTRA (2019-01 – 2020-12)

  • Managed and coordinated appointments for the clinic, dentist and cosmetic surgeon.
  • Provided laser treatments
  • Translated treatments and procedures with english speaking customers.

TRAVEL COORDINATOR at DMC (2018-01 – 2018-12)

  • Oversaw and managed english speaking tourists restaurants reservations.
  • Coordinated traveling logistics with tourist van transportation workers.
  • Provided support for any tourist that was seeking transportation to their destination.

Educación

Bachelor's Degree in Animation – UNIVERSIDAD DE MEDIOS AUDIOVISUALES (CAAV) (2023-01 – 2026-12)

Habilidades

Customer Service Agent

Valoraciones

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