Ana Hernandez
Customer Service Agent
Talento
GuadalajaraMiembro desde 24 de junio de 2026
Customer ServiceService AssistantAtención al ClienteServicio al Cliente
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Customer ServiceService AssistantAtención al ClienteServicio al Cliente
Sobre mí
Bilingual interpreter who is fluent in english and spanish and has experience with customer service. I have a strong knowledge for managing and providing interpretation services as well as an experience with coordinating logistics and providing support to customers.
Experiencia
SERVICE ASSISTANT at CACTOS (2023-01 – 2026-12)
- Managed various areas of the restaurant, adquiring experience in roles like cooking, customer service (in english and spanish), administrating inventory and waitressing.
BILINGUAL INTERPRETER at DEDICATED PEOPLE (2021-01 – 2023-12)
- Managed communication with various companies both via email and phone.
- Provided consecutive interpretation services based in the United States of America.
- Oversaw and managed message that needed to be sent to companies.
- Ensured confientiality by implementing secure information protocols
ESTHETICIAN at YANTRA (2019-01 – 2020-12)
- Managed and coordinated appointments for the clinic, dentist and cosmetic surgeon.
- Provided laser treatments
- Translated treatments and procedures with english speaking customers.
TRAVEL COORDINATOR at DMC (2018-01 – 2018-12)
- Oversaw and managed english speaking tourists restaurants reservations.
- Coordinated traveling logistics with tourist van transportation workers.
- Provided support for any tourist that was seeking transportation to their destination.
Educación
Bachelor's Degree in Animation – UNIVERSIDAD DE MEDIOS AUDIOVISUALES (CAAV) (2023-01 – 2026-12)
Habilidades
Customer Service Agent