Director de Contact Center
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I´m a Leader with 10+ years of experience in the BPO and Contact Center industry, leading cross-functional teams in Operations, WFM, and Quality. I've specialized in driving performance and delivering strong results across key verticals like Banking, Finance, Travel, and Hospitality.
I´m a Leader with 10+ years of experience in the BPO and Contact Center industry, leading cross-functional teams in Operations, WFM, and Quality. I've specialized in driving performance and delivering strong results across key verticals like Banking, Finance, Travel, and Hospitality.
Law Degree / Green Belt LSS COPC
