Daniel Herrera
Bilingual sales and customer services
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Sobre mí
I have over 8 years i sales and customer service
Experiencia
Customer Care Agent
AND EMILIANO ZAPATA CON4
MZ3 LT49 6 DE OCTUBRE
ATIZAPAN DE ZARAGOZA , CDMX,
52949, Mexico
Date / Place of birth
08081982 / CDMX
Nationality
Mexican
Daniel
Herrera
Profile
Customer care agent bilingual with 6 year experience
Employment History
Customer Service AGENT at HISPANIC
TELESRVICES DE GUADALAJARA, Mexico City
05/2016—09/2016
Get call from USA for a satellite cable company billing and sale help customers to understand they bill
Customer Service Agent Billingual at Grupo
Telvista , Mexico City
09/2016—06/2018
Get calls from USA for rental trucks and help customers with billing issues
Customer services agent and tech support at
SERVICIOS SSI INTEGRALES S. DE R.L. DE C.V.,
Mexico City
06/2018—11/2018
Get calls from usa help customer with their satellite cable tech support sales and billing
Customer service at Hotel Dynamics, Mexico City
11/2018—11/2019
My job was to help members to make a reservation for the week they had with us and up sale a all inclusive resort for the same $250 they pay for a non all inclusive resort for a all inclusive resort that could go from $600 to
$2000
Sales Agent at AT&T, Mexico City
12/2019—05/2022
My job is to help customer with billing issued and make question to get a solution for their business that help them save money and get the best out of their AT&T service.
Skills
Critical thinking and problem solving 5/5
Problem Solving 5/5
Communication 5/5
Fast Learner 5/5
Ability to Work Under Pressure 5/5
Ability to Multitask 5/5
Effective Time Management 5/5
Adaptability 5/5
Customer Service 5/5
Computer Skills 5/5
Communication Skills 5/5
Ability to Work in a Team 5/5
Courses
Acounting at IMBI
05/2007—06/2022
Languages
Inglish Highly proficient
Spanish; Castilian Native speaker
Educación
colegio de bachillere
