David Rocha
I.T Service Desk
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Sobre mí
Seeking a position in a renowned company, to contribute with my experience, professionalism, good attitude, values and ethics and also brighten the path of my career goals on an organization that offers a constructive workplace, where I can put my maximum potential to achieve corporate goals.
Experiencia
Wipro - Guadalajara, Jalisco. August 2021 Present Job
My role for Wipro is to help user with their request thru self-service Quest Portal, Provide excellent attention and technical support to users Thru ServiceNow with Software installations and Software updates, 365 Apps, Microsoft Azure, SharePoint, Map Network printers, Map Network Drive, Support to different applications like, SCCM, Active Directory, Virtual Machine, VPN, Logmein123, Team Viewer, Avaya, email, websites, storage, among others. Seek best practices and propose actions to prevent problems
Educación
High school, Diploma
