Edgar Mendoza

Thermal and HVAC

Quality Manager - Sanhua Auto

(2023-09)

Thermal and HVAC

• Manage Quality team across 2 plants: 8 Engineers and 3 Quality supervisors.
• Leadership and reporting Customer escalations, successfully recovered from 2 cases.
• Monitor and coordinate internal quality improvement for Scrap% and FTQ.
• Lead OEMs complaints 0km, warranties and quality chargebacks.
• Kick off initiative to reduce customer impacts with a 50% reduction on 2025.
• Teambuilding strategy and Quality department skills reinforcement.
• Supervise launch of new programs and engineering changes.
• Define, monitor and present Quality KPIs to top mgmt.
• Lead cross/functional teams during customer's escalations.
• Reduced scrap's cost during the launching process.
• Led 8D's report for internal issues.
• Developed training material for quality leader and inspectors.
• Attended customer complaints for OEM and after sales.
• SPC Responsible for process' KPCs.
• PFMEA and Control plan developer.

Senior Quality Engineer - Katcon

(2018-07 - 2018-12)

Thermal and Emissions

• Reduced scrap's cost during the launching process.
• Led 8D's report for internal issues.
• Developed training material for quality leader and inspectors.
• Attended customer complaints for OEM and after sales.
• SPC Responsible for process' KPCs.
• PFMEA and Control plan developer.

Quality Coordinator - Sanhua Auto

(2021-01 - 2023-09)

• Received "Overseas Staff with special contribution 2021" Award.

Process Quality Engineer - Sanhua Auto

(2019-09 - 2021-01)

Quality control Sr specialist - Hyundai Mobis

(2016-03 - 2018-07)

Lamps | Electrical parts

• Improved scrap control and internal issues.
• Launched new programs and managed ISIR process with internal team and presented them to final customer.
• Managed personnel including White collar and Blue collar.

Master in Engineering - Quality - ITESM (2018 - 2020)

Chemical Engineering - Chemical Engineering - Universidad Autónoma de Coahuila (2010 - 2015)