Genaro Fernandez

Strategic IT leader with over 18 years of experience in disaster recovery, business continuity planning, risk management, and information security. Proven ability to lead cross-functional teams, align IT operations with business goals, and implement scalable, secure solutions across global environments. Expert in regulatory compliance (ISO, ITIL, COBIT), process documentation, and automation. Adept at managing enterprise-level recovery programs and driving operational resilience

IT Senior Manager - Disaster Recovery at Infosys (2025-04 – Present)

Led strategic disaster recovery initiatives to safeguard operations, minimize disruption, and ensure swift recovery in crisis situations

• Led strategic disaster recovery initiatives to safeguard operations, minimize disruption, and ensure swift recovery in crisis situations
• Directed cross-functional teams and provided executive-level guidance to align recovery efforts with business priorities
• Maintained transparent stakeholder communication to uphold trust and ensure organizational readiness
• Continuously refined preparedness by analyzing past disruptions, identifying vulnerabilities, and implementing adaptive resilience strategies for long-term stability
• Led and coordinated enterprise-wide Virtual Disaster Recovery (DR) testing for 150+ critical applications, ensuring operational resilience and compliance with recovery objectives
• Delivered strategic analysis and drove automation initiatives, advancing 'one-click DR' capabilities to streamline recovery processes and reduce execution time

IT Senior Manager – Disaster Recovery at KTSA KPMG Technology Services Americas (2019-11 – 2025-02)

Led global IT Disaster Recovery Program across enterprise systems

• Led global IT Disaster Recovery Program across enterprise systems
• Developed and maintained DR strategies for applications and infrastructure
• Collaborated with executive leadership to align DR with business continuity
• Directed DR exercises, reducing response time by 30%
• Automated recovery processes, improving execution speed by 35%
• Achieved full regulatory compliance and strengthened organizational resilience

Disaster Recovery Coordinator (Account Lead) at ATOS (2016-12 – 2019-11)

Designed and executed DR plans for critical systems

• Designed and executed DR plans for critical systems
• Documented interdependencies and coordinated technical teams
• Transitioned account operations from U.S. to Mexico in under 2 months
• Reduced documentation time by 50% through CMDB governance

Project Office Manager / Disaster Recovery Coordinator at HSBC (2014-05 – 2016-12)

Supported regional project reporting and compliance initiatives

• Supported regional project reporting and compliance initiatives
• Led DR exercises with 100% team participation
• Improved internal communication and reporting accuracy by 90%
• Enhanced cross-functional collaboration and site functionality

IT Security Analyst / Crypto Key Manager / Auditor at Giesecke & Devrient (2008-06 – 2014-05)

Managed incident response, audits, forensic investigations, and HSM operations

• Managed incident response, audits, forensic investigations, and HSM operations
• Led cryptographic hardware migration across 10 servers
• Maintained PCI compliance for 5 years with zero recurring findings
• Migrated access control systems for 150 nodes

Network Analyst at Reto Industrial (2005-06 – 2008-06)

Managed network operations, Help Desk, and telecom infrastructure

• Managed network operations, Help Desk, and telecom infrastructure
• Implemented monitoring center infrastructure (SolarWinds) for major clients

Bachelor's in Administrative Informatics – UNITEC (2005)

Diploma in Information Security – ITESM (2011)

Diploma in Forensic Informatics – Fundación Arturo Rosenblueth (2013)

Certificate in People Management Lead – Tec Milenio (2024)