German Francisco Diego

Engineering graduate with a bachelor's degree in Mechatronics and hands-on experience in process optimization, project tracking, and documentation within manufacturing environments. Currently pursuing a Master's in Lean Manufacturing and Six Sigma. Skilled in Lean principles, data analysis, and MS Office. Highly organized, detail-oriented, and proactive, with a strong commitment to teamwork and continuous improvement.

Advanced

English proficiency and eager to contribute to operational excellence and innovation in the automotive industry.

Service Desk - Converge Technology solutions - Puebla

(2022-10)

In this position, I strengthened my IT knowledge by working with various accounts, where I managed access to Office 365 applications, shared drives, mailboxes, and security groups. I was also responsible for creating user accounts in both Active Directory and Azure. These responsibilities allowed me to deepen my understanding of IT systems and gain a broader perspective on how technology functions within an organizational environment.

Service Desk - NTT data - Puebla

(2021-11 - 2022-10)

In this role, I remained fully engaged in an IT environment, consistently resolving both software and hardware issues. My responsibilities included troubleshooting browser-related problems, managing printer connectivity, and providing application support, among others. This experience significantly enhanced my understanding of how technology operates and deepened my technical expertise.

Process Engineer - Schaeffler - Puebla

(2024-02 - 2025-08)

During my professional internship, I worked in the press department, where I was responsible for tasks such as tracking parts and orders, monitoring OEE (Overall Equipment Effectiveness) on mechanical presses, and implementing 5S methodology. Through this experience, I developed strong teamwork and leadership skills, as well as a solid understanding of meeting SLAs.

Bachelor's Degree - Mechatronics Engineering - CEUNI (2021-01 - 2024-04)