Customer Experience Analyst | Customer Success
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I am a data enthusiast and I have thrived in remote roles for over 2.5 years, collaborating with diverse teams worldwide.I started working in customer-centric roles, delving into Customer Support, Customer Experience, Data Analysis, Product Marketing, User Research, and Product Experimentation with customers from Peru, the U.S., Mexico, and Thailand.I aspire to further expand my knowledge and expertise in the fascinating world of data and its relationship with designing better products.
📊 I am a data enthusiast since I believe it has a transformative power on user experiences.
💻 I have thrived in remote roles for over 2.5 years, collaborating with diverse teams worldwide.
🌐My focus has been on serving customers from Peru, the U.S., Mexico, and Thailand.
🏨 With a few years background in Tourism & Hospitality, the pandemic led me to look for fresh opportunities and I transitioned into tech companies, driven by the boundless opportunities they offered. I started working in customer-centric roles, delving into Customer Support, Customer Experience, Data Analysis, Product Marketing, UX Research, and Product Experimentation.
📲 Embracing this exciting journey, I immerse myself in designing impactful experiences by decoding customer behaviors through data.
🚀Constantly hungry for growth, I aspire to further expand my knowledge and expertise in the fascinating world of data and its relationship with designing better products.
NATIONAL CHAMBER OF COMMERCE OF PERU
Diploma in Tourism and Hotel Business Administration, 2021
SAN MARTIN DE PORRES UNIVERSITY
Bachelor of Tourism and Hotel Management, 2020
