Helen Thoresson

Dynamic and results-driven operations, sales, and executive support professional with 18+ years of experience across remote and in-person environments. Proven track record in executive assistance, business development, team leadership, CRM optimisation, HR administration, and client relationship management.

Funding Success Director at FoundationSearch (2025-12 – Present)

• Engage C-level executives within non-profit organisations to assess fundraising needs and present tailored funding solutions.
• Develop strategic account plans to maximise donor targeting and fundraising outcomes.
• Provide platform training and consultation to improve client success and retention.
• Manage objections, negotiate subscription terms, and meet/exceed revenue targets.
• Collaborate with consulting teams on upsell and referral opportunities.

Sales Team Manager / Operations & HR Lead at MADjozi Outsourced Sales (2020-09 – 2025-12)

• Provided executive support including diary management and confidential projects.
• Managed multi-client remote operations and reporting accuracy.
• Led remote sales teams across B2B campaigns.
• Designed training programmes and KPI tracking systems.
• Managed full recruitment lifecycle and disciplinary processes.
• Developed HR policies aligned with labour legislation.

Orders Clerk at Daily Fruit (2020-01 – 2020-12)

Customer Service & Sales Advisor at Outsurance (2016-01 – 2019-12)

Lodge Manager & Assistant Manager at Hospitality Management (2014-01 – 2016-12)

English Teacher at Bizmates (2021-01 – 2021-12)

Matric – Wonderfontein High School (2010-12)