Julieta Lara

Senior Business Analyst with 10+ years of experience in business analysis and functional execution across digital transformation projects, implementation and evolution of technology solutions, operational transition, systems integration, requirements elicitation and validation, functional documentation, testing coordination, and business process improvement for clients including Citibanamex, Seguros Monterrey New York Life, Walmart, and Grupo Bolsa Mexicana de Valores. Experienced working under agile and traditional methodologies and applying Generative AI tools for requirements analysis, validation, document optimization, and strengthening functional processes.

Senior Business Analyst - Capgemini

(2025-01 - 2026-01)

• Participation in the operational and functional transition process between Seguros Monterrey and Capgemini.
• Requirements gathering, analysis, and transfer of functional and operational knowledge.
• Coordination of follow-up sessions with business and technology teams.
• Preparation and validation of functional documentation, evidence, and operational processes.
• Follow-up on functional requirements and operational continuity during the transition.
• Collaboration in initiatives related to APIs and system integration at a functional level.
• Support during the stabilization and adoption of operational processes by the assigned team.
• Analysis of historical documentation and documentation generated in previous initiatives to identify requirements, processes, business rules, and functional dependencies.
• Use of Generative Artificial Intelligence tools to support document analysis, identify inconsistencies, detect missing information, and complement requirements gathering and business rules.
• Identification and documentation of gaps, ambiguities, and opportunities for improvement in processes and functional requirements.

Senior Business Analyst - Capgemini

(2024-01 - 2025-01)

• I led the strategic requirements gathering for the modernization of GBMV portals.
• Backlog management and functional definition for GBMV, Valmer Mexico, and Costa Rica.
• Coordination of workshops and sessions with stakeholders and technical teams.
• Participation in digital transformation initiatives using Liferay.
• Functional leadership of the Business Analysts team.

Senior Business Analyst - Capgemini

(2021-01 - 2023-01)

• Participation in strategic initiatives related to governance, quality, cards, and operational processes.
• Functional requirements gathering and analysis of business rules.
• Management of functional documentation under Agile methodologies.
• Continuous coordination with business areas and multidisciplinary teams.

Senior Business Analyst - Softek

(2021-01 - 2021-12)

• I led the gathering and definition of functional requirements for the evolution of prepaid mobile telephony products and services, aligning business needs and technical capabilities.
• Facilitation of workshops with stakeholders for the definition of rate plans, data packages, costs, commercial benefits, promotions, and operational rules.
• Preparation of user stories, acceptance criteria, business rules, and functional documentation to ensure end-to-end traceability.
• Development of functional prototypes and validation of contracting, activation, recharge, balance inquiry, and service administration flows.
• Functional analysis and continuous refinement with technical teams to ensure consistency between commercial strategy, user experience, and technological implementation.

Business Analyst - Darefort

(2019-01 - 2021-01)

• Participation in national digital transformation projects for App Bienestar, mobile banking, and CoDi.
• Coordination of requirements gathering, functional validations, and demonstrations with users.
• Supervision of functional testing and operational deployments at a national level.
• Coordination of internal automation and corporate intranet projects.

Business Analyst - IDS

(2018-01 - 2019-01)

• Functional analysis for financial initiatives related to multi-currency and ISR.
• Preparation of use cases and analysis of financial processes.
• Participation in functional improvements and operational closing processes

Business Analyst - Vantis

(2017-01 - 2018-01)

• Functional management of critical interfaces for Walmart stores' daily operation.
• Coordination of testing, rollout, and functional validations.
• Preparation of process diagrams and technical-functional documentation.
• Follow-up of developments and coordination between business and technology.

Functional Leader - Qualtop Group

(2016-01 - 2017-01)

• I led functional analysis for the automation of origination processes.
• Definition of requirements, roles, and privileges for the OpenText platform.
• Design of test cases and functional documentation.

Junior Project Coordinator - Nubaj IT & Consulting

(2015-01 - 2016-01)

• Analysis and improvement of institutional processes and administrative systems.
• Participation in functional auditing and documentation under MAAGTICSI and UML methodology.
• Functional coordination for corporate intranet and patient transfer projects.

Business Analyst - Planet Media

(2014-01 - 2015-01)

• Design, documentation, and optimization of processes for government projects.
• Preparation of functional documentation and business cases.
• Participation in functional testing and evaluation of technological solutions.

Business Analyst - Negocios Digitales

(2013-01 - 2014-01)

• Requirements analysis and functional documentation for institutional systems.
• Preparation of use cases, test matrices, and user manuals.
• Functional coordination and follow-up of multiple government projects.

Bachelor's Degree - Administrative Informatics - Tecnológico de Estudios Superiores de Ecatepec