June Enriquez

I am an experienced Executive Assistant with a strong background in administrative support, calendar management, travel coordination, meeting preparation, and stakeholder communication. I take pride in being highly organized, proactive, and detail-oriented. Throughout my career, I have supported senior leaders by helping them manage priorities efficiently while maintaining the highest level of confidentiality and professionalism.

I enjoy creating structure, solving problems, and ensuring that executives can focus on strategic objectives. I am known for my reliability, strong communication skills, and ability to remain calm and adaptable in fast-paced environments.

Develop and execute comprehensive social strategies, aligned with broader business and marketing objectives. Plan, write, and design engaging daily content, including text, graphics, and short-form videos. Video Editing using Capcut, Edits and Canva. Manage and optimize paid social media campaigns (e.g., using Google/Meta Ads or LinkedIn Ads) to target specific audiences.

Social Media & Marketing Specialist at Language School (2023-04 – 2026-06)

• Develop and execute comprehensive social strategies, aligned with broader business and marketing objectives.
• Plan, write, and design engaging daily content, including text, graphics, and short-form videos. Video Editing using Capcut, Edits and Canva.
• Manage and optimize paid social media campaigns (e.g., using Google/Meta Ads or LinkedIn Ads) to target specific audiences.
• Track KPIs such as engagement rates, follower growth, and click-through rates using tools like Google Analytics to refine future campaigns.

Virtual Executive Assistant to the Director at Topdial Inc. (BPO) (2016-07 – 2022-06)

• Act as a gatekeeper, prioritizing emails, scheduling meetings across multiple time zones, and resolving scheduling conflicts.
• Research and book complex domestic/international flights, accommodations, and ground transportation, while tracking and processing expense reports.
• Create and maintain SOPs, manage CRM platforms, conduct internet research, and prepare presentation materials.
• Draft correspondences, manage public/client inquiries, and act as the primary liaison between the executive and internal/external stakeholders.
• Managed complex, multi-time-zone calendars for a team of 4 global executives simultaneously.

Role as an Administrative Officer at Topdial Inc. (BPO) (2016-07 – 2022-06)

• Oversee day-to-day office functions to ensure a productive and secure work environment.
• Managing inboxes, screening calls, and coordinating complex calendars.
• Drafting reports, managing database hygiene, and organizing cloud storage (Google Workspace, Dropbox).
• Monitor stock levels of office supplies and equipment, coordinate with vendors, and arrange repairs when necessary.
• Coordinating bookkeeping, tracking expenses, tracking invoices, and basic collections.
• Maintain organized paper and electronic filing systems, ensuring the security and confidentiality of company records.
• Assist in processing expense claims, invoices, and purchase orders, as well as aid with staff onboarding.

Role as an Accounting Officer at Topdial Inc. (BPO) (2016-07 – 2022-06)

• Processing vendor invoices, tracking outstanding payments, and sending client bills.
• Manage petty cash, process payroll, monitor cash flow, and forecast upcoming expenses.
• Matching your financial records with bank and credit card statements to detect discrepancies.
• Ensuring accurate and timely compensation for your remote or in-house workforce.
• Generating cash flow, income, and expense reports to inform management decisions.
• Preparing ledger data for your local CPA during tax season.

Role as an HR Manager at Topdial Inc. (BPO) (2016-07 – 2022-06)

• Manage job postings, source candidates across digital platforms like LinkedIn or Indeed, and conduct remote screening and interviews.
• Prepare contracts, coordinate system access, and facilitate virtual orientations.
• Manage smooth offboarding, including exit interviews and documentation.
• Facilitate engagement programs, conduct pulse surveys using platforms like SurveyMonkey, and serve as the primary digital point of contact for dispute resolution.
• Coordinate and process payroll, track time records, and manage employee benefits packages.
• Maintain accurate and confidential digital employee files in HR software.
• Ensure all employment practices align with local labor laws.

Administrative Officer at Directors of Asia (2015-06 – 2016-06)

• Securely handle and organize confidential biographical data, corporate headshots, and signed editorial releases.
• Act as the primary liaison between featured company directors, the advertising sales team, and the editorial staff.
• Prepare regular budget and expense reports, track advertising invoices, and assist the finance department in processing receipts.
• Maintain strict privacy regarding unreleased editorial content and sensitive corporate data.
• Ability to juggle multiple feature-issue timelines and administrative needs simultaneously.
• Schedule interviews, meetings, and corporate events where the magazine might feature or honor the company directors.

Virtual Assistant (Singapore Property Agent) at OutsourceSG Philippines (2013-11 – 2015-01)

• Submitting and updating property listings on portals like PropertyGuru and 99.co.
• Assist with paperwork like Letters of Intent (LOIs), tenancy agreements, and checklists.
• Schedule property viewings with buyers, sellers, and tenants via WhatsApp, and update the agent's calendar.
• Schedule social media posts (Facebook, Instagram, TikTok, LinkedIn) and format captions and graphics.
• Gather comparable property data, price trends, and Days-on-Market (DOM) Stats.

Customer Service Representative at Convergys Philippines (2010-08 – 2011-03)

• Review accounts, verify plan features, and process billing adjustments or payments.
• Assist customers in diagnosing and resolving mobile network issues, phone connectivity problems, and device activations.
• Answer large volumes of inbound calls and provide courteous, empathetic assistance.
• Accurately log call details, customer interactions, and case updates into the company's CRM.
• Identify complex or unresolved network/billing issues and seamlessly transfer them to the appropriate tier or department.

Retention Agent (Experian - US Credit Score) at Aegis People Support Philippines former PeopleSupport Phils. (2008-03 – 2010-08)

• Handle incoming calls or inquiries from customers seeking to cancel subscriptions or downgrade their credit score service plans.
• Educate customers on the importance of maintaining credit monitoring and identity protection, translating service features into actionable value.
• Strategically negotiate with dissatisfied customers by offering discounts, temporary rate holds, or tailored loyalty solutions.

College level in Bachelor of Secondary Education – Notre Dame University of Cotabato City (2005-08)

High school graduate – University of San Carlos - GHS (2001-06)