Karbie Turner

Dependable retail professional with experience at Panera Bread, Walmart, and Spencer Gifts. Recognized as Employee of the Month for exceptional customer service. Skilled in cash handling, merchandising, and store security, with additional expertise in overnight maintenance and equipment operation. Consistently maintains clean, organized environments and delivers positive shopping experiences.

Cashier/Barista at Panera Bread (2021-04 – 2025-12)

• Processed customer orders efficiently, ensuring high accuracy and increasing customer satisfaction
• Stocked front of house items to maintain product availability and support smooth daily operations
• Recognized as most positive employee of the month of December by delivering exceptional customer service

Overnight Maintenance Associate at Walmart (2022-03 – 2023-08)

• Cleaned and sanitized bathrooms to maintain hygiene standards and ensure customer safety
• Swept and mopped floors nightly, contributing to a clean and welcoming store environment
• Removed trash and operated trash compactor, improving waste management efficiency
• Operated cardboard/plastic baler and pallet jack to streamline recycling and inventory processes
• Input data accurately to support maintenance tracking and reporting
• Handled chemicals safely, adhering to company protocols and ensuring a safe work environment

Sales Associate at Spencer Gifts LLC (2020-11 – 2021-01)

• Prepared merchandise for purchase or rental, ensuring items were organized and presentable to enhance sales
• Described merchandise and explained use, operation, and care to customers, increasing product understanding
• Answered questions regarding the store and its merchandise, improving customer satisfaction and retention
• Maintained knowledge of current sales, promotions, and store policies to provide accurate information to customers
• Greeted customers and ascertained needs to deliver personalized service, boosting repeat business
• Recommended, selected, and helped locate merchandise based on customer needs, increasing sales opportunities
• Opened and closed cash registers, balancing cash drawers and processing deposits with 100% accuracy
• Monitored for security risks and thefts, implementing prevention strategies to reduce loss incidents
• Computed sales prices, processed purchases, and handled cash or credit payments efficiently to expedite checkout
• Cleaned shelves, counters, and tables to maintain a welcoming and organized store environment
• Exchanged merchandise and accepted returns, ensuring customer satisfaction and adherence to company policies

High school diploma – Mount diablo high school (2011-08 – 2015-06)