Me Ging

Senior administrative and operations professional with 14+ years of experience supporting leadership teams in high-volume, fast-paced environments. Proven expertise in executive-level support, administrative coordination, and managing organizational priorities with a high degree of discretion and accuracy. Skilled in preparing correspondence, supporting presentations, and engaging with internal and external stakeholders.

Recognized for strong judgment, attention to detail, and the ability to manage competing priorities independently. Advanced in Microsoft Office and SAP, with a focus on efficiency, organization, and continuous improvement.

Office Manager & SAP Super User - Heidelberg Materials

(2017-01)

• Provide senior-level administrative support to leadership, coordinating activities and ensuring alignment with organizational priorities
• Manage schedules, communications, and administrative workflows for management team
• Handle sensitive and confidential information with discretion and professionalism
• Prepare correspondence, reports, and internal documentation
• Support presentations, meetings, and organizational communications
• Oversee daily office operations and improve workflow efficiency
• Supervise administrative staff and support team coordination
• Manage payroll, accounts payable/receivable, invoicing, and collections
• Act as SAP Super User, troubleshooting and improving processes
• Collaborate cross-functionally with operations, sales, and finance
• Coordinate events, trade shows, and employee initiatives

Sales Coordinator - Heidelberg Materials

(2013-01 - 2017-12)

• Prepared detailed quotes, proposals, and bid submissions
• Managed project coordination from quote through completion
• Communicated with customers, sales teams, and operations
• Maintained organized records and reporting systems
• Managed competing priorities in deadline-driven environment
• Supported presentations and sales documentation
• Used Salesforce and Command Cloud for tracking and data

Dispatch & Customer Service - Heidelberg Materials

(2012-01 - 2013-12)

• Coordinated dispatch and delivery scheduling
• Responded to customer inquiries and resolved issues
• Maintained accurate documentation and communication
• Built strong client relationships

Business Administration