Lizzy Lazaro

Bilingual Medical Doctor with experience in patient communication, clinical environments, and customer service support. Skilled in medical terminology, active listening, and professional communication in both English and Spanish. Experienced in fast-paced healthcare and call-center settings requiring empathy, organization, confidentiality, and effective interaction with patients and multidisciplinary teams.

Seeking a remote Spanish Interpreter position to support accurate and compassionate communication in healthcare settings.

Research & Clinical Social Service — Neurosurgery Department at Hospital Universitario "Dr. José Eleuterio González" (2025-01 – Present)

• Assisted in communication between healthcare teams and patients in an academic hospital environment.
• Supported clinical coordination and follow-up activities.
• Managed medical documentation and multidisciplinary case discussions.
• Developed familiarity with medical terminology and patient-centered communication.

Customer Service Representative at La Lashería (Call Center) (2024-01 – 2024-12)

• Managed inbound calls and appointment coordination.
• Assisted clients by providing clear communication and problem resolution.
• Maintained professional communication in high-volume customer interactions.
• Developed multitasking and remote communication skills.

Sales Assistant at Commercial Retail Store (2023-01 – 2023-12)

• Provided customer support and assistance in fast-paced environments.
• Resolved customer concerns with professionalism and empathy.
• Assisted with organization, inventory, and client interaction.

Medical Degree in Medicine – Universidad Autónoma de Nuevo León (UANL) (2019-01 – 2025-12)