Maideli Perez

Team Lead Mainframe Support

Talento

Guadalajara, GuadalajaraMiembro desde 6 de marzo de 2025

Contratar a esta persona

Envía una oferta de trabajo directamente a este candidato

Sobre mí

Technical leader with over 13 years of experience in IT, specializing in Mainframe, SRE, Production Support, and agile methodologies. Support in DevOps, technical support, and team leadership, with a strong focus on optimization and critical problem-solving for the financial and banking sector.

Experiencia

Support Applications for IBM Mainframe systems
Production Support
DevOps Support
AIX System/Unix Support
SQL statements.
Expert on Agile methodology.
Mainframe Admin Support OS/DB2
Mainframe Developer
COBOL Developer
Vision Plus Project Mainframe for CMS (Credit Management System) module.
Assigned Management Tasks and Duties
Banking Domain Experience
Collaborated with POs to consolidate project information and document processes.
Service Now SLA´s Process Management (Critical, High, Medium, Low)
JIRA ticketing Tool Management
Analyze the UX metrics with NPS (Net Promoter Score), Goal Attainment, UMUX-Lite Score.
Developer Project documentation for creation an execution.
Defects tracking, costumer defect recreation validation and execution.
Analyze/Execution of test Cases on HPQC.
Promotion to TEST, UAT and Production Environments.
Products Requirements review, goals, and metrics.
Design creation, Solution Development, Unit Test and Test Matrix on Mainframe System
Deployments of COBOL Programs and JCL.
Regression System and Support on UAT.
Developing Project documentation for creation and execution