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Manuel Soria García

Manuel Soria García

Hotel Director/ Hotel Operations / F & B Director

Talento
Playa del Carmen, SolidaridadMiembro desde 25 de octubre de 2022
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Sobre mí

Hotel expert, focused on the development of the company financially and commercially, with the management of P&L based on the KPI´S by department, creating cost control strategies, energy, quality indicators, guest satisfaction, generating a solid executive committee, granting continuous training, good communication and the internal growth of our staff affirming the sense of belonging, delivering a comfortable experience to our guests.

Experiencia

Management of P&L based on the KPI'S by department, creating cost control strategies, quality indicators, guest satisfaction, generating a solid executive committee, providing continuous training, good communication, delivering pleasant experiences to our guests

Experiences and Results

Improved positioning of the commercial brand.

Reduction of operating costs.

Increase in extra income in F. & B. and Rooms Division departaments.

Implementation and/or development of operating manuals by department.

Improvement and/or implementation of general KPIs and by department.

Reduction of complaints and expenses for compensation.

Reduction of staff turnover.

Management and planning of preventive and corrective maintenance of the property.

Energetics control.

Educación

Management of tourism Enterprises

Specialty in Food and Beverage Management

Advanced English / Native Spanish with availability of change of residence

Valoraciones