Rob Valderrama

Proactive and organized professional with 2 years of direct experience in logistics coordination and complementary background in customer service, data analysis, and international communication. Skilled at bridging customers, carriers, and operations teams to ensure punctual deliveries, accurate tracking, and efficient planning. Strong interpersonal skills and advanced English proficiency, with proven ability to interact with global teams and clients.

Operations Coordinator at England Logistics (2024-08 – 2026-08)

• Coordinated logistics operations between customers, carriers, and internal teams.
• Ensured punctual execution of trips and managed track & trace activities.
• Oversaw planning and communication to guarantee service quality and compliance.

Benefit's Specialist at Allianz Partners (2024 – 2024)

• Assisted cardholders with benefits and insurance coverage information.
• Delivered accurate guidance to international clients, strengthening customer trust.

Senior Trader at Blackbridge Capital (2016 – 2022)

• Conducted technical analysis and executed trades in stock and forex markets.
• Delivered persuasive presentations and managed international client relations.
• Coordinated online communities, ensuring clear communication and engagement.

Customer Service Representative at Sitel Group (2023 – 2024)

• Provided technical support to U.S.-based customers.

Medical Interpreter at AMN Healthcare (2022 – 2023)

• Delivered medical consecutive interpretation for live calls and video conferences.

Bachelor of Music in Music – Escuela Superior de Música, Sinaloa (2013)

UX Design Certificates in UX Design – Google (2023)