María Verónica Luna García

To be an enterprising person, to fulfill personal goals through professional development with the profit of the objectives of the organization for which it contracts to me, based on the values acquired in my labor experience, applying to vision, mission, values, capacity and abilities, toiling with ethics and decision open to the changes.

Logistic Manager at Ragzha Business Group S.A. de C.V. (2020-12 – Present)

• Import of flour and urea for Bayer de Mexico
• Coordination of 4 Sthil stores located in Morelos and Toluca
• Online store management

Account Manager Region Oregon, WA, MT, IL, ID, UT at NATIONAL Fire Protection (2025-08 – 2026-08)

• Generation of work orders from their inception to their final dispatch
• Searching for technicians in companies and independent technicians for customer satisfaction
• Up to their final delivery, delivery of documentation and
• Payments for the services performed
• Direct customer service
• Receiving calls and transferring them to the appropriate contacts
• Redirecting services according to customer needs
• Obtaining quotes from new suppliers
• Updating internal portals such as Service Trade, Service Channel, Zayo, and FMI
• Invoice verification
• Liaising with accounting

SAP at FFT DE MEXICO S.A DE C.V (2014-02 – 2020-07)

• Purchase Orders
• Invoicing in SAP
• VF04 Maintain Billing Due List
• VA21 Create quotation
• VA22 Change quotation
• VA01 Create order
• VA02 Change order
• VF01 Create Billing document
• VF02 Change Billing document
• ZSD_BillingRep_01
• ZSD_DocRep
• ZED_CAT2 MA_OHNE_PZE Working time
• VWM Invoce Portal
• Audi Portal
• Chrysler Portal
• Nissan Portal
• Magna Portal
• Chrysler PentaSAP
• Faurecia Portal
• Metalsa Portal

Assistant/Service Customer Account Manager Sales Group at DELPHI DELCO ELECTRONICS DE MEXICO S. DE R.L. (2012-04 – 2014-01)

• To give the projects opportunely to the client
• Uninterrupted communications with the client
• To coordinate the schedules of the project with the needs of the client
• To opportunely communicate the changes of the project and the progresses of the department
• Main contact between client(VWM, BMW, Mercedes, GM, SAS Lear and JCI) and project
• Contact with Engineering/Plant and client
• Communication with logisticand client
• Communication with COPS to have opportunely information of shipments for the different products, with the different clients(BMW, VWM, SAS, Sensors(Mercedes, GM))

Bilingual assistant in the Commercial area, Engineering and Quality and IT Coordinator at DELPHI DELCO ELECTRONICS DE MEXICO S. DE R.L. (2006-04 – 2012-03)

• Telephone conferences with foreign personnel
• Support to the area of commercial, engineering and quality
• Reception
• Agenda
• Reservations hotels, restaurants, cars, airplanes
• Quotes
• It Coordinator
• Purchase of stationery store
• Suppliers Porchases
• VWM Portal
• Lear Portal
• B2B Quotes (Portal)
• Continuos contact with the customer(VWM, BMW, SAS, lear and JCI)
• CAPS and VF for VW
• Fedexsystem

Degree in Administration in Administration – Universidad Cuauhtemoc (1993 – 1997)