Raul Cantu

Technology and delivery leader with 13+ years of experience spanning software engineering, project and program management, product ownership, consulting, and digital transformation. Led multiple concurrent U.S. client engagements, cross-functional teams, enterprise application modernization, and end-to-end initiatives from discovery through rollout. Combines structured planning, risk and dependency management, executive communication, and hands-on technical judgment with a strong focus on business outcomes.

Enterprise Data & AI Advisor | Enterprise technology consulting at VIEWNEAR (2026 – Present)

• Partner with enterprise clients and cross-functional stakeholders to identify Data & AI opportunities, define implementation approaches, and develop business cases, ROI narratives, and adoption plans.
• Designed and built an internal CRM, delivering an MVP in approximately two weeks, and a simulation platform to illustrate the potential business impact of technology initiatives.

Head of Digital Transformation & Innovation at ARCA CONTINENTAL (2025-07 – 2026-03)

• Established QA and R&D Automation functions, hiring and leading approximately 12 people; defined operating models, priorities, processes, and performance metrics.
• Led an end-to-end software delivery assessment and process redesign; monitored deployment frequency, lead time, defect rate, and rework. Improvements contributed to approximately doubling release velocity.
• Coordinated engineering, QA, architecture, security, and business stakeholders on AI platforms, agent pilots, integrations, governance, and enterprise adoption; communicated portfolio progress and risks to senior leadership.

Senior Service Delivery Manager (final role) | Project, product & client delivery at SIMPAT TECH (2019-11 – 2025-07)

Progression: Senior Consultant II → Project Manager → Senior Project Manager → Service Delivery Manager → Senior Service Delivery Manager

• Managed up to 6 concurrent U.S. client engagements, coordinating Product, Engineering, QA, and UX/UI teams of approximately 15 people.
• Owned project planning, scope, delivery schedules, resource and capacity allocation, risks, dependencies, escalations, client communications, and support for renewals and account growth.
• Led discovery and technical assessments, translating stakeholder needs into process maps, requirements, estimates, roadmaps, solution definitions, and delivery plans.
• Helped redesign the delivery organization and standardize discovery, estimation, development planning, capacity management, and BA / Product Owner / Product Manager responsibilities.

Innovation Team | Software Engineering, Product Ownership & Business Analysis at TOTALTECH (2019-01 – 2019-11)

• Combined business analysis, product ownership, workflow and requirements definition, solution design, and implementation for a SaaS / no-code business application platform and client solutions.

Senior Consultant II (final role) | PrimeSport / On Location at DEFINITY FIRST (2014-10 – 2019-01)

Progressed from frontend engineering into technical and product ownership for customer-facing e-commerce, CMS, checkout, subscriptions, mobile experiences, and integrations.

• Helped redesign a static CMS into a dynamic component-based platform, reducing new-page time-to-production from approximately four days to 30 minutes.
• Coordinated with business and engineering stakeholders on checkout, payment-related functionality, user experience, and anti-fraud requirements..NET Developer / Business Systems Analyst at EXAGONO SOFTWARE (2014-07 – 2014-10)
• Developed CRM and service-scheduling systems for automotive dealerships, combining process analysis, requirements, and implementation.

Intern → Junior Developer at PROVEEDORA DE CLIMAS (2013-01 – 2014-07)

• Independently delivered an internal CRM, intranet, electronic invoicing, and automation tools from requirements through deployment and support.

B.Sc. in Computer Science – Universidad Autónoma de Nuevo León

Project Management master's program – UNITEC