Sophia Coria

Bilingual administrative and customer service professional with experience in property management, vacation rentals, regulatory documentation, identity verification, and hospitality operations. Skilled in organizing confidential records, coordinating suppliers and guest services, managing bookings, and communicating with clients independently in English and Spanish. Seeking remote opportunities in administrative support, operations, customer service, property management, or compliance support.

Property Management & Rentals Support at Best Properties (2023 – Present)

• Coordinated vacation-rental bookings and bilingual guest communication through Airbnb, Booking.com, WhatsApp and the company website.
• Organized guest arrivals/departures and coordinated cleaning, maintenance, property services and vendor follow-up.
• Supported rental inquiries and prospective clients; developed real-estate presentations in PowerPoint and Canva.

Front Desk Receptionist at Hotel del Pescador (2026-04 – 2026-09)

• Managed reservations and client inquiries by phone, email, WhatsApp and MyHotel; assisted international guests in English.
• Handled guest check-in/check-out, payments and daily cash closing at a 9-room hotel; served 20+ guests on busy days.

Waitress & Cashier (Evening Shift) at Taquería (specialty meat restaurant) (2026-02 – 2026-09)

• Operated Soft Restaurant POS, tracked shift cash inflows/outflows, processed supplier payments and purchase orders.
• Provided English/Spanish table service, processed payments and prepared drinks.

Fiscal Area Assistant — Compliance & Records at Notaría Pública No. 4 (2025-06 – 2026-04)

• Independently collected and validated legally required client identification documents for LFPIORPI-related records.
• Submitted vulnerable-activity notices through the SAT portal and consulted OFAC and UN sanctions lists during identity screening.
• Maintained confidential files and communicated documentation requirements directly to clients by email and in person.

Barista & Server (Temporary) at Café con Amor (2025-01 – 2025-03)

• Handled customer service in English and Spanish, payments, inventory and purchasing.

B.A. in Business Administration – Instituto de Estudios Universitarios (IEU) (2024)

Technical High School Diploma in Administration – Instituto América (2022 – 2024)