Ali Imran

Administrative Assistant, Warehouse Operation Assistant, and Freelance Graphic Designer with over 6 years of working experience across logistics, warehouse operations, administrative support, and creative design. Currently working as an Operation Assistant at Kintetsu World Express (KWE) Warehouse, KLIA, handling outbound cargo operations, shipment documentation, and SAP system processes. Also experienced in karate coaching, demonstrating discipline, leadership, and teamwork.

Hardworking, reliable, and detail-oriented, with hands-on experience in courier delivery, retail operations, customer service, and business documentation. Highly adaptable, willing to learn, and committed to delivering accurate, high-quality work in fast-paced environments.

Operation Assistant (Freight Management – Outbound) - Kintetsu World Express (KWE) (Malaysia) Sdn. Bhd. - KLIA Cargo Village

(2025-01 - 2026-12)

• Managed outbound cargo operations for Texas Instruments shipments, ensuring compliance with export and logistics requirements.
• Operated SAP GUI system for cargo handling, shipment processing, and documentation verification.
• Prepared, checked, and verified invoices, delivery orders, and air waybills to ensure accuracy and consistency with physical cargo.
• Counted and inspected the condition and number of cartons.
• Arranged cartons efficiently on pallets according to shipment and airline requirements.
• Performed pallet wrapping and securing to ensure cargo safety during transportation.
• Coordinated with internal teams to support smooth cargo flow and on-time departures.

Graphic Designer (Freelance) - Self-Employed

(2020-01)

• Designed high-quality banners, buntings, and e-posters for businesses, events, and promotions.
• Created custom, stickers, tag, T-shirt and jersey designs, ensuring unique and visually appealing artwork.
• Developed branding materials, incorporating client requirements and market trends.
• Advised clients on the best materials, colors, and design techniques for print and fabric production.
• Handled pricing, invoicing, and negotiations as an independent freelancer.
• Stayed updated with the latest graphic design trends and printing technologies.

Karate Instructor/Coach (Part-Time) - Self-Employed

(2016-01)

• Conduct karate training sessions for students of all skill levels, from beginners to advanced practitioners.
• Develop structured lesson plans focusing on techniques, self-discipline, and physical conditioning.
• Organized and supervised belt grading examinations to assess student progress.
• Prepared students for competitions and tournaments, enhancing their confidence and technique.
• Ensured a safe and disciplined training environment, following proper safety protocols.
• Collaborate with parents and guardians to track students' progress and development.
• Managed administrative tasks, such as class scheduling, registration, and event coordination.

Administrative Assistant - Elly Beauty & Art Gallery

(2019-01 - 2025-12)

• Managed government offers/tenders for the company through the ePerolehan platform.
• Prepared company documents such as quotations, delivery orders, and invoices for business transactions.
• Design artworks for promoting new products.
• Delivered company products to customers efficiently and on time.

Courier Delivery Driver - J&T and Ninja Van

(2023-01 - 2023-12)

• Collected, sorted, and delivered parcels to customers efficiently and on time.
• Planned and optimized delivery routes to ensure fast and cost-effective service.
• Scanned and updated parcel tracking information using company systems.
• Provided excellent customer service, handling inquiries and addressing delivery concerns.
• Ensured safe handling of fragile and high-value packages during transportation.
• Verified recipient details and proof of delivery.
• Managed cash-on-delivery (COD) payments and ensured accurate transactions.
• Worked collaboratively with warehouse teams to organize and load packages efficiently.
• Followed company safety policies and traffic regulations to ensure secure deliveries.

Retail Assistant - F.O.S.

(2019-01 - 2019-12)

• Provided excellent customer service, ensuring a positive shopping experience.
• Maintained store cleanliness and organized merchandise displays.
• Monitored stock levels and assisted with inventory management.
• Handled customer inquiries and resolved complaints professionally.
• Supported fitting room operations.

Cinema Crew - MBO CINEMA

(2018-01 - 2018-12)

• Assisted customers with ticket purchases, seating, and inquiries to ensure a smooth movie-going experience.
• Operated cash registers and handled transactions, including cash, credit, and loyalty programs.
• Prepared and served food & beverages at the concession stand, maintaining hygiene and quality standards.
• Monitored theaters before, during, and after screenings to ensure cleanliness and safety.
• Worked collaboratively with team members to ensure smooth daily operations.

Sijil Pelajaran Malaysia (SPM) - Sekolah Menengah Kebangsaan St. Paul (2013-01 - 2017-12)

General Certificate of Education Ordinary Level (GCE) - English Language - 1119 (2013-01 - 2017-12)