Jamuna Devi

Results-driven Senior Shipping & Logistics professional with over 9 years of expertise in international logistics, shipping operations, cost analysis, and supply chain coordination. Proven ability in managing end-to-end shipment activities, import/export compliance, LC documentation, and supplier communication. Strong analytical skills in cost control supported by close collaboration with cross-functional teams to ensure accuracy, efficiency, and operational excellence.

Costing cum Shipping Executive at JAG SCOOPS SDN BHD (2025-10 – 2026-02)

Conduct thorough product cost analysis and monitor Bill of Materials (BOM) to determine accurate production costs. Perform cost comparison and evaluation of supplier pricing to support cost-efficient procurement decisions.

• Conduct thorough product cost analysis and monitor Bill of Materials (BOM) to determine accurate production costs
• Perform cost comparison and evaluation of supplier pricing to support cost-efficient procurement decisions
• Oversee inventory valuation, ensuring accurate costing for raw materials, work-in-progress, and finished goods
• Maintain and update costing data to ensure accuracy and support effective cost monitoring
• Plan and monitor shipping activities including preparation and submission of import/export documentation, license renewals, and regulatory forms
• Coordinate with Production, Procurement, Logistics, suppliers, and customers on all costing and shipping matters
• Perform additional duties assigned by Management to support operational and costing functions

Shipment Executive at O.M.M. GRAPHIC SDN. BHD. (2018-06 – 2025-08)

Negotiated and managed contracts with international freight forwarders and DG surveyors, achieving cost savings and improving supplier performance. Delivered exceptional customer support by resolving shipping issues, handling LC documentation, and ensuring on-time payments from overseas clients.

• Negotiated and managed contracts with international freight forwarders and DG surveyors, achieving cost savings and improving supplier performance
• Delivered exceptional customer support by resolving shipping issues, handling LC documentation, and ensuring on-time payments from overseas clients
• Coordinated end-to-end procurement of transportation services (air, sea, land) and monitored shipment progress to guarantee timely delivery
• Spearheaded DG (Dangerous Goods) shipment compliance, collaborating with DG Surveyors to meet IATA and IMDG regulations
• Streamlined shipping documentation processes (Invoices, Packing Lists, BL, COO, Form E/D/A, AIFTA, AKFTA, MICECA), reducing errors and ensuring strict compliance with trade regulations
• Partnered with Finance to register HS Codes for SST compliance and secured duty exemptions, lowering import/export costs
• Conducted detailed product costing for CA applications across all product lines, ensuring accurate submissions and approvals
• Prepared comprehensive cost breakdowns, including overhead cost, labour cost, packing cost, material cost, raw material origin, profit margin, FOB price, and CIF/CFR pricing based on the latest freight rates
• Performed shipment cost analysis, including valuation of raw materials, WIP, and finished goods to maintain accurate costing
• Monitored costs under different shipping terms (FOB, CIF, CNF) and provided variance analysis to support financial planning and pricing strategies
• Maintained and updated costing systems/databases, ensuring data accuracy and integrity for effective reporting
• Collaborated with Finance, Procurement, Production, and Sales teams to streamline cost reporting and support competitive export pricing
• Ensured all shipping and costing activities complied with company policies, financial regulations, and accounting standards

Shipping & Logistics Executive at BIOMAX RUBBER INDUSTRIES (2016-09 – 2018-05)

Coordinated export shipments, arranged shipping schedules, and monitored ocean/air freight rates. Prepared shipping & LC documents and managed customer samples and stock updates.

• Coordinated export shipments, arranged shipping schedules, and monitored ocean/air freight rates
• Prepared shipping & LC documents (PI, COO, Form E/A/AK, Free Sale Certificates)
• Managed customer samples, stock updates, glove registrations, and trade fair documentation
• Liaised with embassies and regulatory bodies for export document endorsements
• Supported claims processing and ensured shipment status updates were accurate

Direct Sales Agent at MEASAT BROADCAST NETWORK SYSTEM SDN. BHD. (ASTRO) (2014-01 – 2016-06)

Marketed Astro products and services, achieving strong sales growth. Handled customer communications and service targets.

• Marketed Astro products and services, achieving strong sales growth
• Handled inbound/outbound customer calls, providing quality support in a fast-paced environment
• Upsold and cross-sold services while consistently exceeding sales and service targets

Customer Service Executive at MEASAT BROADCAST NETWORK SYSTEM SDN. BHD. (ASTRO) (2008-06 – 2013-06)

Handled inbound/outbound customer calls, providing quality support in a fast-paced environment. Upsold and cross-sold services while consistently exceeding sales and service targets.

• Handled inbound/outbound customer calls, providing quality support in a fast-paced environment
• Upsold and cross-sold services while consistently exceeding sales and service targets

Diploma in Information Technology – Cybernetics International College of Technology (2005 – 2007)

SPM – Sekolah Menengah Kebangsaan Bangsar