Zahra Othman

An ambitious pharmaceutical graduate with 3 years of experience in regulatory affairs and halal compliance, I excel in building positive relationships within teams and thrive in collaborative environments. Known for being adaptable and a quick learner, I tackle new challenges with a positive attitude. Eager to leverage my expertise to contribute to organizational success and explore new opportunities in the pharmaceutical industry.

Regulatory Affairs cum Halal Executive - DZR Pharma Manufacture Sdn Bhd & DZ Smart Lab Sdn Bhd

(2022-03 - 2025-03)

• Managed the registration process for 15+ pharmaceutical products annually, compiling and submitting dossiers while liaising with regulatory bodies to ensure timely approvals.
• Managed the Sijil Indikasi application, variations, COH process, MAL renewal, CPP, and CFS applications for post-registration products.
• Prepared official letters regarding marketing and distribution rights for clients to support online marketing purpose.
• Prepared dossiers for Cosmetic Notification applications and Type 1 & Type 2 change processes.
• Oversaw product packaging design and liaised with QUEST3+ for approved designs.
• Responsible for renewing GMP schedule inspections for both companies every two years.
• Co-led 2 NPRA audits, resulting in minimal non-conformities.
• Provided 2 internal cosmetic regulatory training sessions to the Cosmetic Quality department.
• Managed CAPA reports and liaised with the Quality department.
• Created a Full Investigation Report form for CAPA reports and traceability purposes.
• Developed 20+ formulas, including powder, tablet, and capsule dosage forms.
• Participated in 5+ seminars related to GMP regulations, conducted by NPRA speakers.
• Successfully developed and registered 5+ new products, overseeing the entire process from formulation and R&D to obtaining the MAL number.
• Designed 30+ posters for MAL product information to be used for marketing and client reference.
• Responsible for renewing company-related certificates, including GMP and PBT licenses, annually.
• Trained and supervised 4 batches of interns over 4 months.
• Ensured pharmaceutical and cosmetic products met halal regulatory standards by preparing and submitting regulatory documents to JAKIM & JHEAIK, resulting in zero compliance issues.
• Led 3 halal audits, successfully achieving compliance with all regulatory requirements.
• Oversaw OEM halal certification for 2 premises and 60+ products, ensuring compliance with halal standards and conducting annual reviews.
• Provided 2 internal halal training sessions: halal awareness and halal management.
• Attended 6 halal training sessions organized by JAKIM, JHEAIK, and other HPB-authorized organizers.
• Responsible for preparing internal audit checklists, conducting halal internal audits, and recording meeting minutes.

Pharmacist Assistant - Mega Kulim Pharmacy Jitra

(2022-03 - 2022-03)

• Provided support to 30+ customers per shift, addressing inquiries and promoting wellness programs.
• Managed stock levels by ordering and organizing 300+ medications monthly, checking for expired products, and reducing waste by 15%.
• Assisted pharmacists with 10+ patient consultations weekly, managed medication therapy for 50+ patients, and participated in 2 educational outreach events monthly.
• Assisted customers in purchasing over-the-counter products and medications, and was also involved in promoting sales of health and wellness products.
• Ensured the pharmacy and work areas were tidy and safe for customers and staff, including managing controlled substances and hazardous medications.
• Assisted customers in finding the products they needed and managed patient flow in the pharmacy.

Pharmacist Assistant Trainee - Hospital Tuanku Ja'afar Seremban

(2016-05 - 2017-08)

• Supported pharmacists in processing an average of 150 prescriptions daily, ensuring accuracy in dosage and instructions.
• Conducted medication inventory checks, reducing discrepancies by 20% through diligent record-keeping and auditing.
• Provided basic counseling on over-the-counter products, assisted in preparing and dispensing medications including IV solutions, sterile compounds, and oral medications, under the supervision of pharmacists.

Industrial Trainee - DXN Pharmaceuticals Sdn Bhd

(2021-08 - 2022-12)

• Complied with GMP guidelines and regulations, ensuring 100% adherence to company procedures.
• Assisted in auditing over 500 stock items and inventory, contributing to a more accurate record-keeping system.
• Prepared 20+ Internal Delivery Order forms weekly through the ERP (Enterprise Resource Planning) system, streamlining the delivery process.
• Provided basic counseling on over-the-counter products under supervision.

Bachelor of Science (Hons) - Pharmaceutical Technology - UniKL Royal College of Medicine Perak (2018 - 2022)

Diploma - Pharmacy - Universiti Teknologi MARA (UiTM) (2014 - 2018)