Nur Nelissa

Organized and self-motivated administrative professional with over 6 years experience in customer service, office administration, and marketing coordination. Strong interpersonal and problem-solving skills with proven ability to manage tasks independently and in team environments. Proficient in Google Drive, Microsoft Excel, Word, Canva Design, and SQL.

Admin Executive & Account at BLACKROCK BUILDER (2025-05 – Present)

• Handle company accounts including invoice preparation, receipts, and payment claims.
• Manage HR-related matters such as staff leave, attendance, personal files, and new hiring processes.
• Draft and file official documents such as offer letters, warning letters, and internal memos.
• Process monthly payroll including calculations for EPF, SOCSO.
• Organize company documents via Google Drive and physical filing systems.
• Used basic SQL queries to extract vendor and payment data for voucher preparation.

Marketing Executive at SCALE ADVERTISING SOLUTION (2024-12 – 2025-04)

• Responsible for promoting, selling, and coordinating events to generate business and enhance brand visibility.
• Negotiate contracts and close sales deals.
• Develop marketing strategies to promote events (social media, email campaigns,)
• Handled end-to-end documentation including client invoicing, quotation preparation, and proposal submissions for approval.

Admin Office at EVERDREAM SDN BHD (TAMAN EQUINE, SERI KEMBANGAN) (2020-07 – 2024-06)

• Serve and help customer for any enquiries, request, issues, concern and solve problems
• Provided secretarial support by entering, formatting, and printing information, organizing work, answering the telephone, replying messages & email, maintaining equipment and supplies.
• Maintaining employee records and documentation.
• Maintain and monitor staff leave (annual leave, medical leave, etc.)
• Responsibilities /maintaining office systems, including data management and filing

Assistant Supervisor at LION GROUP (PARKSON PETANI PARADE, SG PETANI KEDAH) (2018-08 – 2020-03)

• Assists the Household Supervisor in the supervision and performance of general duties
• Multi-task job such as cashier, customer service counter and etc
• Repeat order, purchase order, delivery order and invoice.

Diploma in Human Resources – KOLEJ ANTARABANGSA TEKNOLOGI PROFESSIONAL MALAYSIA, KANGAR PERLIS (2015 – 2018)