Syifa Azni

A highly dedicated and fast-learning healthcare support personnel with over two years of hands-on experience in patient care, dental clinical assistance, sterilization procedures, customer service, and administrative workflow. Recognized for being calm, patient, empathetic, and attentive — qualities essential for delivering a positive patient experience. Skilled in supporting clinical operations, maintaining high hygiene standards, managing patient flow, and ensuring seamless day-to-day healthcare operations.

Strong communication skills and proven ability to work efficiently in fast-paced, high-pressure environments.

Dental Clinic Assistant at Klinik Pergigian Ooi (2022-07 – Present)

Dental clinical assistance with patient care and sterilization procedures

• Managed patient registration and ensured accurate and organized medical records
• Assisted the dentist in clinical procedures including scaling, fillings, suctioning, and instrument handling
• Performed instrument sterilization and ensured strict adherence to infection control protocols
• Prepared treatment rooms and supported smooth daily clinic operations
• Handled patient inquiries, concerns and after-care guidance with professionalism. Trusted to manage patient flow during peak hours independently with high patient satisfaction

Cashier / Customer Service Crew at Marrybrown (2022-02 – 2022-06)

Customer service and cashier operations

• Delivered excellent customer service and handled transactions accurately
• Maintained cleanliness and store compliance at all times

Sales Assistant (Part Time) at Rizqi Boutique (2021-08 – 2022-01)

Retail sales and customer service

• Provided product assistance and managed payment transactions
• Ensured store presentation and display were always well-organized

Sijil Pelajaran Malaysia (SPM) – SMK Abdul Rahman Talib (2019-01 – 2020-12)

Pentaksiran Tingkatan 3 (PT3) – SMK Sultan Abdullah Chenderong Balai (2016-01 – 2018-12)