Vincent Yap

Telecommunications and enterprise software consultant with 20+ years in large-scale system integration, billing mediation, and performance-optimised transaction processing. Recently transitioned into RPA and Agentic AI

Enablement, designing and deploying intelligent automation solutions. Proven track record in managing complex migrations, modernising architectures, and driving technology adoption across global operators. Hands-on experience with modern AI stacks (LLMs, RAG, LangChain, LangGraph), building open-source AI agent tools, and architecting fully autonomous, self-expanding AI systems.

Adept at bridging business needs with technical execution, with a strong focus on operational excellence and team leadership.

Implementation Consultant / Contractor | Digital Route (Malaysia) | 2012 – Present Senior Technology Consultant specializing in Agentic AI, RPA, and large-scale system integration. Self-Expanding AI Company Platform (Architect & Sole Developer): Designed a fully autonomous, multi-agent AI system (using OpenClaw, Opencode) capable of operating an entire company—spinning up SaaS products, APIs, and deployment pipelines without human intervention. Implemented persistent memory and knowledge graphs (QMD, true-mem) for long-running contextual operations.

Open-Source Project (ClawBox): Created and maintain a cross-platform installer/launcher for OpenClaw (Bash scripting), reducing setup time from hours to minutes. Built a static landing page and documentation site using GitHub Pages. SAP Convergent Mediation Cloud (Confidential, US): Architected a high-volume ingestion pipeline for autonomous ride data.

Modernized legacy SOAP interfaces to OData APIs and integrated real-time credit card/digital wallet payments with SAP Convergent Invoicing. Synapse (IHIS) – Accenture (Singapore): Led technical delivery of SAP Convergent Mediation for Singapore's national healthcare programme, connecting NGEMR, National Billing System, and SAP S4/HANA. Ensured end-to-end data integrity and compliance with healthcare regulations.

JRCS-JCO Mediation – Reliance Jio (India): Engineered a high-throughput CDR aggregation pipeline (MediationZone, Redis) processing 50,000 TPS for Jio's rating and charging system. Optimized performance using Java Flight Recorder, reducing CPU load. VFUK Nibs Mediation – Vodafone (UK): Delivered end-to-end automated mediation ingesting call records from 10+ source platforms, distributing cleansed data to 15 downstream systems (Kenan, HP-ICR, etc.) with high reliability.

VGE Pelican Billing Migration – Vodafone (UK): Spearheaded migration from legacy DANET to Kenan billing system, ensuring zero data loss for 12 OpCos across Europe. Established data integrity frameworks for millions of subscribers.

Implementation

Consultant / Contractor | Comptel Communication (Malaysia) | 2005–2012 & 2000–2003 Delivered provisioning and mediation solutions for telecom operators across Asia-Pacific, including DiGi (Malaysia), Far EasTone (Taiwan), SmarTone (HK/Macau), CSL (Hong Kong), M1 (Singapore), Indosat, AIS, DTAC, StarHub, Grameenphone, Dialog, and others. Executed network swaps, rater solutions, LTE dual provisioning, and mediation migrations with full auditability and zero data loss.

Software

Consultant | Cutplex Innovations (Malaysia) | 2003–2004 Software Engineer | Embedded Wireless Lap (Malaysia) | 1999–2000 Software Consultant | CyberTouch (Malaysia) | 1998–1999 System Administrator | Techno Channel (Malaysia) | 1997–1998 Additional Project Experience (Selected) LGU+ (South Korea) – Intelligent Mediation Telus (US) – IPTV MediaRoom VipNet (Croatia) – Unified IN Migration China Telecom (Chongqing) – Mediation POC Ooredoo (Myanmar) & Robi (Bangladesh) – Mediation & BSS NEC (Japan) – Connexive / LTE eNB POC Conceal (Ecuador) – Mediation

Education

BSc (Hons) in Statistics – The National University of Malaysia (1998)

Malaysian High School Certification – Maxwell High School, Kuala Lumpur (1994)

Certifications

IBM Generative AI Engineering Professional Certificate – IBM (2025)

Data Science Certification – Johns Hopkins University (2016)