A. Gift Aluko
Customer Support Officer
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About
I'm a highly motivated, adaptable, and organized professional with a solid background in communication. I have a passion for excellence, a sharp eye for detail, and a strong drive to deliver outstanding results in fast-paced, ever-evolving environments. I'm eager to bring my skills, experience, and enthusiasm to a forward-thinking organization where I can make a meaningful impact. I'm friendly and helpful, and I make a good impression in everything I do.
Experience
Administrator & Subject Teacher at Duha Kids Learning Centre (2024-01 – Present)
Managed daily administrative operations and delivered engaging lessons aligned with curriculum goals
- Managed daily administrative operations and pupils' records
- Prepared and delivered engaging lessons aligned with curriculum goals
- Fostering a positive and inclusive learning environment for pupils
Sales Representative at The Quaillan Company Ltd (2023-01 – 2024-01)
Promoted and sold products to clients, managed customer inquiries and social media presence
- Effectively promoted and sold products to clients
- Responded to client's inquiries via phone, and chat
- Resolved issues and address complaints
- Managed the company's social handle
- Provided product information and care
- Maintained accurate stock levels and recorded daily sales using the Point of Sale system
- Handled returns, exchanges, and refunds where applicable
Front Desk Registrar at LONGRICH (2017-01 – 2017-12)
Registered customer details and managed inquiries and complaints
- Entered and registered customers details
- Responded to customers inquiries via phone, and chats
- Resolved issues and address complaints
- Maintained stock records
Sales Representative at Bashorun (2016-01 – 2016-12)
Attended to customers and sold products
- Attended and sold products to customers
- Maintained stock inventory
- Resolved issues and address complaints
Education
B.A. in Linguistics and Languages – Federal University Oye-Ekiti (2018-01 – 2023-12)
Secondary Education – St.
Louis Girls Grammar
School (2013-01 – 2016-12)
Junior Secondary Education – St.
Louis Girls Grammar Junior
School II (2010-01 – 2013-12)
Primary Education – Ebenezer Baptist Nursery and Primary School (2008-01 – 2010-12)