Abigail Haruna
Customer support/Cold caller/customer service/chat support
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About
Dedicated and results-driven Cold Caller and Customer Service Representative with experience in remote customer engagement, lead generation, and client relationship management. Skilled in handling outbound calls, resolving customer issues, and delivering excellent service. Strong communicator with the ability to persuade, build rapport, and meet performance targets in fast-paced environments.
Experience
Remote Cold Caller / Customer Support (2024-01 – 2025-01)
Conducted outbound calls, generated leads, handled objections, maintained CRM records, and met targets.
- Conducted outbound calls
- Generated leads
- Handled objections
- Maintained CRM records
- Met targets
Customer Service Representative (2023-01 – 2024-12)
Handled customer inquiries, resolved complaints, and ensured customer satisfaction.
- Handled customer inquiries
- Resolved complaints
- Ensured customer satisfaction
Education
Community Health Extension – College of Health Education (2017-01 – 2020-12)
