Adefolahanmi Jamah
I.C.T PROFESSIONAL
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About
A B.sc Computer Science graduate with hands-on IT experience in technical support, troubleshooting, systems maintenance, and software technologies. Skilled in problem-solving, networking, and user support, with strong communication and teamwork abilities. Eager to apply technical knowledge and grow within a dynamic IT environment.
Experience
I.C.T Professional at Jamah Technologies (J.A Tech) (2026 – Present)
- Designed, developed, and maintained responsive websites and web applications using modern web technologies, ensuring functionality, performance, and user satisfaction.
- Created professional graphic designs, digital marketing materials, and branding assets using industry-standard design tools to support business and promotional objectives.
- Provided technical support and customer service, addressing client inquiries, resolving issues promptly, and maintaining strong customer relationships through effective communication.
- Leveraged AI tools and machine learning models to automate tasks, enhance productivity, generate content, analyze data, and support innovative technology solutions.
- Managed website content, performed regular updates, and implemented security and performance enhancements to ensure optimal system reliability.
- Collaborated with cross-functional teams and clients to gather requirements, develop technology solutions, and deliver projects within established timelines and quality standards.
Technical Support Intern at Federal University of Technology, Akure (2025 – Present)
- Diagnosed and resolved hardware, software, and system-related issues, ensuring minimal downtime and restoring functionality efficiently.
- Assisted with computer setup, configuration, and maintenance, providing technical support to users and troubleshooting system performance problems.
- Configured and connected computers to network devices, including routers and switches, while maintaining stable and reliable network connectivity.
- Supported the installation and testing of renewable energy systems by connecting solar panels to inverters and verifying proper system operation.
- Demonstrated strong problem-solving, technical troubleshooting, and customer support skills while working across IT infrastructure and energy-related technologies.
- Performed routine system updates, software installations, and preventive maintenance to improve computer performance, security, and reliability.
- Assisted in documenting technical procedures, troubleshooting guides, and support activities, helping to improve operational efficiency and knowledge sharing within the team.
Education
Bachelor of Science (Bsc) in Computer Science – Bamidele Olumilua University of Education, Science and Technology, Ikere-Ekiti (2021 – 2025)
Senior Secondary Certificate of Education (SSCE) – Apex College, Akure (2015 – 2021)