Adeyinka Adegbenro
Customer Service Professional
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About
Customer-focused graduate with hands-on experience delivering front-line service in fast-paced, public-facing settings, including a cafe environment and classrooms of 40+ people. Strong attention to detail, time management, and numeracy skills, gained through handling payment transactions, maintaining accurate records, and coordinating daily operations. Exceptional communication and interpersonal skills, with a calm, problem-solving approach to resolving customer concerns and working as part of a team.
Seeking a customer service role to apply proven service, coordination, and organizational skills.
Experience
Cafe Assistant at AY Dekingsman Ventures (2026-07 – Present)
- Delivered excellent customer service, assisting patrons with internet access, printing, and payment transactions, applying strong numeracy and attention to detail
- Maintained accurate daily records of activities, ensuring documentation is complete and up to date
- Ensured a secure, clean environment for all users, coordinating with colleagues to support smooth daily operations
- Handled customer inquiries and resolved concerns calmly and promptly, maintaining a positive customer experience
- Gained hands-on skills in printing, photocopying, and basic document editing in Microsoft Word
Business Studies Teacher (NYSC) at Isuofia, Anambra State (2025-01 – 2026-12)
- Delivered clear, simplified instruction to classes of 40+ students, strengthening communication and interpersonal skills
- Prepared and formatted materials in MS Word with a high level of accuracy and attention to detail
- Maintained accurate records for 200+ students, applying strong numeracy and organizational skills to track performance
Class Teacher (Intermittent) at Multiple Schools (2019-01 – 2025-12)
~2 years cumulative
- Managed day-to-day communication with parents and students across three schools, handling inquiries and follow-ups
- Resolved concerns calmly and professionally through effective problem-solving, maintaining positive working relationships
- Kept organized records and coordinated with staff and management to ensure smooth daily operations, working effectively within a team
Education
B.Sc. in Banking and Finance – University of Benin (2019-10 – 2024-04)

