Adeneye Rihanot
CUSTOMER SERVICE | ADMINISTRATIVE ASSISTANT
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About
Motivated and detail-oriented Business Administration graduate with strong communication, problem-solving, and organizational skills. Knowledge of customer service principle and hands-on practice using CRM tools including HubSpot and Zendesk, along with proficiency in Microsoft Office, Google Workspace, Slack, and Microsoft Teams. Passionate about delivering excellent customer experiences, resolving customer concerns professionally, and contributing to a customer-focused team while continuously learning and developing professionally.
Experience
Librarian at JECO College (2025-11 – 2026-07)
- Managed library records and maintained accurate documentation.
- Assisted staff and visitors with enquiries and information.
- Performed administrative and record-keeping duties.
- Maintained an organized and efficient work environment.
Hairstylist at LetMeHairYou (2019-10 – Present)
- Consulted with clients to understand their service needs.
- Scheduled appointments and managed client bookings.
- Built strong client relationship and resolved client concerns.
- Handled customer enquiries and payments professionally.
Education
Higher National Diploma (HND) in Business Administration – Kwara State Polytechnic, Ilorin (2022 – 2024)