Favour Samson
Customer service Manager and Administrative Assistant
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About
Detail-oriented and reliable Administrative and Data Support Officer with strong experience in data management, customer service, and record keeping. Skilled in handling financial and operational data, maintaining accuracy, and supporting business operations. Proficient in Microsoft Excel and reporting, with a strong ability to manage client interactions and confidential information. Seeking an entry-level banking role to contribute to efficient customer service and financial operations.
Experience
Data & Operations Assistant (Industrial Training) at Enugu State University Farm (2022-08 – 2022-12)
- Collected and analyzed operational data using Excel to support decision-making
- Maintained accurate inventory and production records with high attention to detail
- Prepared structured reports used for planning and performance tracking
- Ensured proper documentation and record accuracy
Assistant General Secretary at Agro Allied CDS (2025-05 – 2025-12)
- Managed official records, reports, and documentation with strict confidentiality
- Handled internal correspondence and administrative communications
- Organized filing systems for quick access to financial and operational records
- Coordinated meetings and tracked action items for organizational efficiency
Academic Records Officer (Part-Time) at Awesome Rock Foundation Secondary School (2024-01 – 2025-01)
- Maintained and updated student records with a focus on data accuracy
- Prepared periodic reports and ensured proper documentation
- Handled sensitive information with confidentiality and professionalism
Customer Service Representative at DCE & Blossom Ushering Agencies (2018-01 – 2025-12)
- Delivered excellent customer service by assisting and guiding clients during events
- Responded to inquiries and resolved customer concerns professionally
- Managed large groups, ensuring smooth operations and client satisfaction
- Maintained a calm and professional approach in high-pressure environments
Education
Bachelor of Science (B.Sc.) in Agricultural Science – Enugu State University of Science and Technology (2018 – 2023)
