Aishatu Abdu

Organized and business-minded professional with 8+ years of experience managing a customer-facing business, client relationships, operations, training, sales and administrative responsibilities through WAM CASTLE. In addition, provided direct executive and administrative support to a company Director at Africa's Focus, including meeting scheduling, client calls and follow-up, meeting minutes, access coordination and time-sensitive errands. Experienced in organizing information into actionable tasks, prioritizing competing requests, maintaining records and working independently.

Additional remote data experience with international clients and strong attention to detail.

Founder | Soft Furnishings Facilitator | Business Operations & Training Lead at WAM CASTLE (2017 – Present)

• Founded and manage WAM CASTLE, overseeing day-to-day business operations, client relationships, sales, production coordination, and service delivery.
• Bring 8+ years of experience as a soft furnishings facilitator, training learners and apprentices in bedsheets, duvets, curtains, throw pillows, and related products.
• Organize customer requests, orders, production requirements, delivery arrangements, and follow-ups into clear actionable tasks.
• Prioritize competing requests according to urgency, deadlines, customer needs, and business impact.
• Handle client enquiries, product consultations, pricing, order coordination, and after-sales communication with attention to detail.
• Maintain business records and coordinate information needed for orders, customer service, production, and delivery.
• Identify potential issues early, communicate concerns appropriately, and seek clarification rather than making unsupported assumptions.
• Train and supervise apprentices/team members, communicate instructions clearly, and coordinate work toward quality and timely completion.

Assistant Chief Creative Officer | Executive & Administrative Support at AFRICA'S FOCUS (2019-01 – 2020-09)

• Initially joined on a contract basis for finishing/production work; after identifying weaknesses in the company's sales approach, presented practical recommendations directly to the Director.
• Following implementation of the recommendations, the company generated over ■350,000 in gross profit within approximately three months at the time.
• Subsequently served as Assistant Chief Creative Officer and worked closely with the Director on creative, administrative, client-facing and operational responsibilities.
• Scheduled meetings and coordinated appointments and other activities for the Director.
• Served as a point of contact for people seeking to meet the Director and helped manage access and communication.
• Called and followed up with clients on business-related matters.
• Attended meetings, recorded proceedings and prepared meeting minutes.
• Handled company errands and time-sensitive assignments on behalf of the Director and organization.
• Supported the Director with day-to-day coordination and ensured important matters were communicated and followed through.

Freelance Data Specialist at TimeBucks & SproutGigs (2021 – Present)

• Completed high-accuracy data projects for international clients while maintaining a 99% quality score.
• Managed multiple client assignments simultaneously while meeting deadlines and specified data requirements.
• Completed 200+ data annotation and transcription tasks with 99% accuracy.
• Maintained clear client communication and reliable delivery, contributing to repeat contracts.

Contract Facilitator at TEMA NEW ERA FURNITURES (2026-06 – Present)

• Provide facilitation and training services when required by the company on an as-needed contract basis.
• Communicate practical instructions and technical information clearly to trainees.
• Respond to participants' questions and provide guidance throughout training.
• Maintain professional communication and coordination with company representatives and trainees.

Bachelor of Arts in Early Childhood Education – National Open University of Nigeria (NOUN) (2019 – 2024)