Audu Samuel

Hospitality Professional

Talent

Abuja, FCT (Federal Capital Territory), NigeriaMember since June 28, 2026

Good Communication skills both oral and writtenCreative thinking and multi-taskingAccountabilityTeachingCounselingAbility to work with minimum supervisionAbility to work on jobs involving long hoursAbility to work effectively in case of emergencies and deadlinesTeam player

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Good Communication skills both oral and writtenCreative thinking and multi-taskingAccountabilityTeachingCounseling

About

Hospitality professional with experience as a Front Office Staff, Bell Captain, and Porter. Experienced in guest services, luggage management, and team coordination. Recognized for excellent customer service, attention to detail, and the ability to create positive guest experiences while supporting efficient hotel operations.

Experience

House Keeping/Porter - Mediterranean Hotels - Asokoro FCT Abuja

(2010-01 - 2012-12)

Welcoming the Guest with a warm greeting.
Cleaning of the Guest Room and its surrounding.
Arrange all the Guest property in an orderly manner in accordance to the way he or she kept it.

Portal, Laundry/House Keeping Supervisor - Aluji Greenwich Hotel - Gudu District, Abuja

(2012-01 - 2020-12)

To take care of all the equipment or materials use in carrying out the cleaning activities in the organization.
To supervise all the housekeeping staff in the organization in order to carry out their duties and responsibilities.
To correct and maintain the good standards of operational services in the company.

Chief Concierge (HEAD PORTER) - John Wood Hotel by Bolton - FCT Abuja

(2021-01 - 2024-12)

To introduce to the Guest all the facilities in the company
To assist the guest with all their luggage's
To keep Guest luggage's safe
To check Guest into their rooms
To deliver a goods or services to the Guest by follow the standard operative procedure (S.O.P)

BELL CAPTAIN - LAKEGREEN FIELD HOTEL - KADO FCT Abuja

(2025-01)

To assist the guest with all their luggage's. Trains and mentors Concierge staff to maintain high service standards.
Schedules shifts to ensure adequate coverage at all times.
Conducts regular performance evaluations and provides constructive feedback.
To introduce to the Guest all the facilities in the company
To keep Guest luggage's safe.
To check Guest into their rooms.
To deliver a goods or services to the Guest by follow the standard operative procedure (S.O.P).