Munachimso Sylvanus

Hardworking and dedicated hospitality professional with several years of experience in customer service, hotel operations, sales, supermarket operations, and administrative support. Experienced as a manager, supervisor, waitress, kitchen assistant, QSR/CSR staff, bottle service attendant, guest service assistant, sales representative, warehouse officer, and office assistant. Skilled in guest relations, food and beverage service, cash handling, staff supervision, sales, and maintaining a welcoming environment while ensuring excellent service delivery.

Manager at Deluxe Supermarket

Duration: 1 Year

• Managed daily operations and ensured smooth running of the supermarket.
• Supervised staff, delegated duties, and monitored staff performance.
• Handled customer enquiries and complaints while ensuring excellent customer service.
• Monitored stock levels, inventory, sales, and general store activities.
• Ensured the store was clean, organized, and properly maintained.

Supervisor at Globus Supermarket

Duration: 1 Year

• Supervised daily activities and coordinated staff duties.
• Assisted in managing customers and resolving service-related issues.
• Monitored stock, product displays, and store organization.
• Supported sales activities and ensured accurate handling of transactions.
• Worked closely with management to maintain efficient daily operations.

QSR / CSR Staff at Quick Service Restaurant

• Attended to customers promptly and professionally in a fast-paced environment.
• Took customer orders and assisted with food and beverage service.
• Ensured customers received accurate orders and satisfactory service.
• Maintained cleanliness, hygiene, and proper organization of the service area.
• Worked effectively with team members to ensure smooth restaurant operations.

Waitress & Kitchen Assistant at Perch Hotels and Suites

Duration: 2 Years

• Served food and drinks to hotel guests professionally.
• Assisted kitchen staff with food preparation and organization.
• Maintained cleanliness of dining and kitchen areas.
• Ensured excellent customer service and guest satisfaction.

Warehouse Officer & Office Assistant at Holloway Sport's Shop

Duration: 1 Year + 2 Weeks

• Managed warehouse stock and organized inventory.
• Delivered goods to customers and maintained records.
• Supported office administrative duties.

Sales Representative & Secretary at Not By Power Fashion Home

Duration: 2 Years

• Assisted customers with purchases and product selection.
• Handled sales transactions and cash payments.
• Maintained sales and administrative records.

House Cleaner at Guest House, Surulere

Duration: 2 Years

• Maintained cleanliness of guest rooms and facilities.
• Ensured proper hygiene standards.

Bottle Girl / Bottle Service Attendant

Guest Service Assistant

• Assisted guests with requests and ensured comfort.
• Delivered drinks and attended to VIP tables.

Ordinary National Diploma (OND) – Yaba College of Technology (2022-01 – 2025-12)